Product Knowledge
Prepaid Maintenance
Salesforce
Account Management
Navigating Conversation
100
The physical solution that pairs with virtualized Veeam environments, covering both Windows and Linux servers.
What is an agent?
100
The MSRP discount associated with a 3-year renewal.
What is 10%?
100
The page on which the incumbent reseller is listed.
What is the Opportunity page?
100
Offering this increases how much renewals makes on a maintenance opportunity.
What is Prepaid?
100
This is the partner's primary concern on every deal.
What is earning "Money/Profit/GP?"
200
The compilation of Veeam's backup product and monitoring product, creates this flagship product.
What is Veeam Availability Suite?
200
The MSRP discount associated with a 5-year renewal.
What is 12%?
200
This contact is not included on Do Not Contact, or Engage & Renew reminders.
What is the End User/Customer?
200
Offering this increases how much Veeam as a whole makes on the maintenance opportunity.
What is Upsell/Cross Sell?
200
This is the procurement specialist's primary concern regarding every single purchase.
What is Saving Money?
300
Veeam's core product; manages and protects data in virtualized environments.
What is Backup & Replication?
300
The required time remaining to use a PrePaid SKU, immediately after a reinstatement SKU.
What is 6 months?
300
This stage is selected when an end user has confirmed they have pricing, but have not confirmed they intend to renew.
What is "Customer Received Quote from Reseller?"
300
Offering this increases Veeam's footprint in an account, and can be leveraged to help close deals.
What are promotional offers?
300
This is the technical user's primary concern regarding every single product.
What is Job Security/Sleeping Aid? (How: the product works!)
400
The lowest edition of Veeam, which supports Explorer for Microsoft Exchange.
What is Standard Edition?
400
The Engage & Renew partner margin for prepaid SKU's.
What is 15%?
400
This stage is selected when an end user has given their procurement the go-ahead to purchase.
What is "PO at the Customer Procurement?"
400
This person is responsible for purchasing IT products at the End User level.
What is the Technical Buyer (purchasing/procurement)?
400
This is an event, topic, or conversation piece, which convinces a person to continue a conversation.
What is a compelling event, pattern interrupt, or upfront contract?
500
The number and type of licenses an End User needs, to cover 10 dual-socket hosts, with 95 VM's being protected.
What is 20 Perpetual Sockets?
500
The non-Engage & Renew partner margin for prepaid SKU's.
What is 10%?
500
This filter is the default "Summarize Information By" in your RR Total Report.
What is the Stage?
500
This End User uses Veeam in their day-to-day activities.
What is the Technical User? (This can any number of roles).
500
This is the person tasked with keeping you, from the person you want to speak to.
What is the Gatekeeper?