They schedule NCO, New Provider Health Screen, and notifies provider directly when done.
Who is the Pre-boarding team?
200
You receive an email stating that Tech Ops is ready to onboard your new provider.
What is submit a New User Access request to Tech Ops as soon as possible including all hardware, telecom and software needs?
200
This five step approval process can take up to two weeks to complete. It also has to start over if contract changes are required.
What is the Selectica approval process?
200
Providence’s Program of All Inclusive Care for the Elderly
What is ElderPlace?
200
PDX, Stumptown, Rip City, City of Roses, Bridge City
What are nicknames for the City of Portland?
300
They initiate Provider set-up- Providence Intranet, Prov Connect Prov Time, SharePoint navigation, Voicemail, Outlook.
What is HCS Operations?
300
Your provider has changed their mind and now wants to receive their emails on their personal cell phone.
What is attach a signed Mobile Device User Agreement to a Tech Ops Telecommunications request?
300
You can find these on the Provider Onboarding SharePoint site. Hint: They're needed for both the new and the old.
What are the electronic Contract and Addendum Request forms?
300
Clinical care focused on providing relief from symptoms & stress of serious illness.
What is palliative care?
300
Sister Praxedes of Providence, Mother Joseph of the Sacred Heart, Sister Mary of the Precious Blood, Sister Vincent de Paul, Sister Blandine of the Holy Angels.
Who are the 5 Foundresses of the Sisters of Providence in the West?
400
This person/team requests Epic Training for New Providers with the Epic Scheduling Team
Who is the Provider Onboarding Specialist?
400
Your provider has requested updates to their schedule but you cannot locate your Master Schedule form.
What is go to the Tech Ops request page where you select a category. In the upper right is a hyperlink to the Master Schedule Worksheet which you may download and save?
400
Notify this person as soon as you know a provider will have a change in employment status (FTE change, location change, resignation).
Who is Tiffany Brown?
400
Transforming healthcare for seniors and their families is this program’s vision
What is the senior health program?
400
Snow covers this popular Oregon attraction 8 months of the year.
What is Crater Lake?
500
This team submits ticket to Account Manager for SER build.
What is the Tech Ops team?
500
Your clinic manager has requested that you handle the project of updating the patient waiting area. One item needed is a new flat screen TV.
What is submit a Tech Ops request under the category "Requests that do not fit in any of the listed categories"?
500
As a best practice, this should only occur at the start of a quarter.
What are any provider changes (such as pay rate, FTE, location, etc…)?