Show:
911
Electric/Hazardous Emergency
Customer Equip vs Company Equip
Call Types
OMS screen clues
100
True/false? Priority 3 calls are confirmed to the work district.
What is FALSE?
100
Line on the ground that is arching?
What is Sparking Wire?
100
The wire from pole to house
What is Loop - Company Equipment?
100
Ms. Smith calls states the Entire Block out
What is All Out?
100
This is the 7-digit number that shows the geographic location of the premise
What is Grid?
200
Anne Arundel County 911 Dispatch calls BGE to report low hanging wires, Government Emergency responder remaining on scene to keep the area safe
What is Priority 2?
200
Transformer in flames
What is Equipment on Fire?
200
Where the electric cord from appliances gets plugged into in order to have the electricity
What is Outlet - Customer Equipment?
200
Mr. Smith calls, he states lights are brighter than normal
What is High Voltage?
200
This is the Action Required identifier commonly used when customers need trees trimmed
What is Drop/Refasten Loop?
300
After handling a Building or Dwelling Fire with Personal Injury a call is made to this department?
What is Legal?
300
Street Light globe shattered and wires exposed. Is considered a?
What is a Street Light hazard?
300
The big green box on common area property when customer has underground service
What is Padmount Transformer - Company Equipment?
300
Ms. Greene calls on behalf of Krispy Kreme to report half of the building is without power
What is Part Out/Phase Out?
300
This is a 4-digit number that identifies a piece of our equipment
What is Feeder ID?
400
Dispatch confirms within 40-45 minutes BGE will be on site of the emergency
What is an ETA?
400
Receiving a shock from Green Padmount is considered?
What is Personal Injury?
400
The thick gray wire that is attached to the side of the house with clamps
What is Service Entrance Cable - Customer Equipment?
400
Mr. Weis was advised by his electrician that he does not have enough power coming to the meter
What is Low Voltage?
400
This is where the dispatcher’s name is entered on 911 calls
What is Confirm to field?
500
Bel Air, Cockeysville, Front Street, Howard County, Piney Orchard (Includes Glen Burnie & Annapolis) Westminster are?
What are Work Districts? Daily Double
500
While cutting grass around the sewer line, you receive a slight jolt or felt vibrations while close to a fence
What is Stray Voltage? Daily Double
500
The support wire from the ground that braces the pole, often covered in a yellow or gray sheath
What is Guy Wire - Company Equipment?
500
Contractors working and drills into our electrical lines. Is known as a?
What is Cable Dig-in?
500
This term is used to describe the address
What is Premise