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Terminology
True of False
Analyzing work and designing jobs
Selection
Anything Goes
100
This is the process of defining the way work will be performed and the tasks that a given job requires.
What is Job Design?
100

Downsizing can be used to reduce surplus labor because it yields fast results.   

TRUE

Downsizing reduces labor surpluses quickly; however, this action may cause the highest amount of suffering among employees who survive the job cuts. Refer to Table 5.2.

100
The process of analyzing the tasks necessary for the production of a product or service.
What is Work Flow Design?
100
Application forms often asks that applicants provide the names of several of these.
What are References?
100

Job requires lifting 20kg bags in wet, noisy environment is an example of this.

What is a Job Specification.
200
This is the process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities and other characteristics that will help the organization achieve its goals.
What is selection?
200

Downsizing disrupts the social networks through which people are creative and flexible.   

TRUE

Downsizing leads to a loss of talent, and it often disrupts the social networks through which people are creative and flexible.

200
A set of related duties.
What is Job?
200
The person being interviewed is called this.
What is an interviewee?
200
This was the name of Human Resource Management four decades ago.
What is Personnel Management?
300
This is a planned effort to enable employees to learn job-related knowledge, skill and behavior.
What is Training?
300

Automated systems always ensure that all highly qualified candidates are included in the selection process.   

FALSE

Critics point out that these automated systems may arbitrarily reject highly qualified people who submit a creatively worded résumé rather than simply mimicking the wording of the job posting.

300
The set of duties (job) performed by a particular person.
What is Position?


300

This type of interview currently is the most common and most popular.

What is Face-to-Face Interview?
300
The fundamental principles of right and wrong.
What are Ethics?
400
Employees whose main contribution to the organization is specialized knowledge, such as knowledge of customers, a process, or a profession.
What is Knowledge Workers?
400

A reliable measurement generates consistent results.   

TRUE

The reliability of a type of measurement indicates how free that measurement is from random error. A reliable measurement therefore generates consistent results.

400
The process of getting detailed information about jobs.
What is Job Analysis?
400
A selection interview that consists of e predetermined set of questions for the interviewer to ask.
What is a Structured Interview?
400
This is the number of students registered to this class.
What is 42?
500
The practice of having another company (a vendor, third-party provider or consultant) provide services.
What is Outsourcing?
500

In a nondirective interview, the interviewer always asks questions from an established set of questions.   

FALSE

In a nondirective interview, an interviewer has great discretion in choosing questions. A candidate's reply to one question may suggest other questions to ask.

500
An area of personal capability that enables employees to perform their work successfully.
What is Competency?
500
The usual way that applicants introduce themselves to a potential employer is to submit this.
What is a Resume?
500
The policies, practices and systems that influence employees' behavior, attitudes, and performance.
What is Human Resource Management?