Are You Dependable?

Software

100

Enter your daily calls in this software/system

CRM

200

Your daily goal for face-to-face appointments

Eight

300

Your daily call notes should be entered by this cut off day and time

Monday at 9 A.M.

400

Name the four options recently added for Pricing Request Type

1. Brand New Opportunity

2. Renegotiation for Addtional Business

3. Update Information

4. Rate Change

500

Pricing Dept. would like to see these four items included in the Pricing Requests

1. Pictures of Freight

2. Operational Profiles

3. Competitive Info

4. Actual Shipment Info (Excel format)

Sales Resources

100

Contact this person to set up an account with a website login 

Veronica Rojas

200

You can find the density and transit calculators here

On our website, under the TOOLS section

300

Bill of Ladings (BOL), Delivery Receipts (POD), and Invoices can be found here

On Base or via a customer logging into their account

400

Name two tangible/collateral items that explain our company/services that you can distribute to potential and existing customers

One-sheet transit map AND fold out brochure

500

In case of an accident, per the Accident Contact Sheet, these three steps must be followed

Accident Contact Sheet:

1. Contact your Direct Manager

2. Call 911 - Please report it to the police

3. DHE - Safety department contacts

Operations

100

State the number of transit days it takes to ship to WARD territories

3-4 day transit

200

These five divisions make up our Enterprise

DHE (LTL, TL, Harbor, network - WARD)

DDC

DLS

DGX

DHX

300

Name the new partner carrier and the states they cover

Southwestern Motor Transport (SMT) - Oklahoma and Texas

400

Per the Commission Rules, DDC pays out at the highest percentage, at ____%

6 

500

These are the nine states WARD covers

NY, PA, OH, NJ, DE, MD, VA, NC, SC

Billing

100

Send an email to this email address if an incorrect rate is applied

[e-mail]

200

The name of the form you must complete if your customer is asking for a fee to be waived on a legitimate charge

Sales Accommodation Form

300

Per the DHE Rules Tariff, the fee associated with changing a Bill To (Debtor) on a BOL

20.50

400

State the new CA Compliance Surcharge (CCS) amount 

$7.90

500

Contact this person to change the recipient's email address for invoice delivery

Beckie Page

Company History and Staff

100

State the full name of the Director of DDC

Tom Lentz

200

Name the Director of Harbor Drayage

Shane Vanderwaag

300

Name the new Service Center Manager for San Leandro

Marcelo Varela

400

This division was announced as a new division in 1995

DLS

500

These are the three key words mentioned in our Mission Statement

Integrity

Service

Diversity