Relevant Background
This is the highest level on the Maslow's Hierarchy of Needs
What is Self-Actualization?
Muhammed Yunus and Grameen Bank infuse leadership into their village savings and loans groups in this way
What is empowerment of members and accountability amongst the groups
In the Creative Decision Making style, it is important to have time to think because of this.
What is innovation happens when there is an incubation period?
Eye rolling and saying "Whatever!" to a request, is an example of this type of behavior.
What is passive aggressive behavior?
Three of the six relevant background factors that can affect group interaction
What are Age, Gender , Personality, Health , Values, or Attitude?
To assist in achieving consensus, the leader should avoid taking a _ _ _ _
What is VOTE?
The Nominal Group Technique is also called this
What is "Silent Problem Solving"?
In the conflict styles assessment we took (the one with the animals!), this is the most direct style of conflict management
What is Competing (Shark)?
According to the generational perceptions chart, Millennials are looking for this in their work
What is meaning?
One of the four Power differentials Tubbs discussed in this chapter is R_ _ _ _ D Power
What is Reward Power?
This type of rational decision making emphasizes "satisficing" or making the best decision with the information and time a person has
What is Bounded Rationality?
What is... (answers vary)
Name a way a team can positively leverage generational differences?
What is_____? (answers vary)
One of the four key preventative strategies to Groupthink
What are: Establish an open climate, Avoid the isolation of the group, Assign the role of critical evaluator, Avoid being too directive
In the Six Thinking Hats technique, this hat is emotionally neutral, emphasizing logic
What is the White Hat?
These are some reasons that skipping a difficult conversation might be in order
What is... (answers vary)
Roy E. Disney said “When your values are clear to you, _________ becomes easier.”
What is making decisions?
Overestimation of the group, Closed-mindedness, and Pressures towards uniformity are all symptoms of this issue that we discussed
What is groupthink?
The Fishbone Technique helps decision makers to do this
What is identify the underlying causes of the problem?
A reason why conflict is good for an organization
What is encourages new thinking, raises questions, builds relationships, opens minds, or beats stagnation?