TowneBank will be a relationship and friendship driven local bank focused on the basic human values that will serve to create a warm sense of belonging and financial well being among our family members.
What is the first sentence of our Mission Statement?
100
We care about our members and we know who they are.
What are benefits of a banking account at TowneBank?
100
The first thing you should say to someone who comes to your desk inquiring about financial products/services.
What is 'Thank Them for Choosing TowneBank'.
100
We develop the relationship by doing these two things.
What is Listen to what they say and Ask questions.
100
The number of branches we have.
What is 26.
200
Purposeful work means you are passionate about what you do beacuse you want to, not _________.
What is because you have to.
200
Knowing the products/services that would be most appealing to your market and your members.
What is Understanding Your Market?
200
The second step in opening an account.
What is ask questions to determine the correct account.
200
Purchase a home, have a baby, go to school, buy a car.
What are clues that indicate a member may need to borrow money.
200
We opened our doors in this year.
What is 1999.
300
"Providing a personal connection, reliability, responsive to our members' needs" all provide this.
What is provide an experience?
300
Knowing the biggest competitor in your neighborhood, knowing what they have that we do not and how we compare to them.