______ can override what is written in a contract, exist for a long time, and can only be nullified if management formerly requests to change it in writing.
What is Past Practice
200
This participant creates trust and goodwill among negotiating sides.
Who is Management
200
_____ is known as the win-win model.
What is Interest Based Bargaining (IBB)
200
______ determines time, date, and location of bargaining sessions.
What is Ground Rules
200
Have a strong BATNA gives you more of this.
What is Power
200
______ needs to be detailed and specific in a contract.
What is Contract Language
300
This participant renders a binding decision.
Who is an Arbitrator
300
A method of principled negotiations that is “hard” on the merits and “soft” on the people is known as _______.
What is IBB
300
Participants must anticipate, set realistic objectives, create a strategy, and set an agenda during the ____ stage.
What is Planning Stage (Stage 1)
300
Having a BATNA gives you the power to protect against making an agreement you should _____.
What is Reject
300
An independent agency that investigates unfair labor practices and determines appropriate bargaining units is the _____.
What is NLRB
400
This participant monitors the administration of the contract.
Who is the Union Steward
400
The ultimate goal in collaborative bargaining is a _______.
What is Long Term Relationship
400
After an agreement is met during the resolution phase, the contract must be _______.
What is Ratified (Ratification)
400
The term BATNA was developed and presented in this book.
What is "Getting to Yes: Negotiating Agreement Without Giving In"
400
A clause in the contract providing for the union shop, modified union shop, maintenance of membership clause, or agency shop is a _______.
What is Union Security Clause
500
The process of using a neutral third party to resolve a dispute by assisting the parties to negotiate their own settlement is _______.
What is Mediation
500
Invent options for mutual gain and use objective criteria to evaluate solutions is a basic principal of ______ strategy.
What is Collaborative bargaining
500
A list of issues to discuss in order of importance is a ______.
What is an Agenda
500
_____ are the authors who developed the term BATNA.
Who is Roger Fisher and William Ury
500
In order to prevent another union from trying to seek recognition the _____ requires a contract to be signed by both parties, have a fixed term, and have substantive terms and conditions.