Customer Svc
Infection Control
Corp Compliance & HIM
EOC
Hodgepodge
100
Patients & their families - Internal/External Colleagues - General Public
What is Our Customers
100
Disease causing germs in the blood that cause disease in humans
What are Bloodborne Pathogens
100
The Facility Compliance Officer
Who is Mike Elmore
100
Adolescent Abduction
What is Code Pink
100
Yoga, Swimming, Arts & Crafts, Karaoke
What is Adjunctive Therapy
200
90% of this is Non-Verbal
What is Communication
200
A 3-shot series available to all employee's
What is Hep B Vaccine
200
800-455-8061
What is the Corporate Compliance Hotline Number
200
R A C E
What is Rescue, Alarm, Confine, Extinguish
200
C E R
What is a Capital Expenditure Request
300
Responsive, Reliable, Respectful
What are The Three R's of Customer Service
300
Gloves, gowns, masks and goggles
What is Personal Protective Equipment (PPE)
300
H I P A A
What is Health Information Portability Accountability Act
300
Fire
What is Code Red
300
New Year's, Memorial, Independence, Labor, Thanksgiving, Christmas
What are Company Recognized Holidays
400
Thank you for calling Aurora Behavioral Health System, how may I assist you?
What is The correct way to answer the phone
400
Needles, razors, vaccine vials, blood contaminated items
What is Medical Waste
400
Must be used on all confidential faxes and includes a confidentiality statement
What is a Fax Coversheet
400
Internal/External Disaster
What is Code Orange
400
Color of the time adjustment form
What is Purple
500
The strongest power you have when dealing with all customers
What is Your Attitude
500
The best method to prevent infection
What is Washing Your Hands
500
R O I
What is a Release of Information
500
Albert Vargas
Who is the Plant Security Officer
500
Has the best customer service in all of Aurora
Who is KEBOK