Organizational communication in which a message is sent to a person at the same level
What is Lateral Communication
100
Negative conclusions about a category of people based on stereotypes
What is Prejudices
100
Organizational Communication in which a message is sent to someone at a higher level
What is Upward Communication
100
An idea-generating process in which group members state their ideas, a member of the group records them, and no one may comment on the ideas until the process is complete.
What is Brainstorming
200
Organizational communication that is work related and follows the lines of the organization chart
What is Formal Communication
200
Choosing an alternative that meets minimum standards of acceptability
What is Bounded Rationality
200
The way people see and interpret reality
What is Perceptions
200
The failure to think independently and realistically as a group because of the desire to enjoy consensus and closeness
What is Groupthink
200
Organizational communication in which a message is sent to someone at a lower level
What is Downward Communication
300
The ability to bring about soomething imaginative or new
What is Creativity
300
The process by which people send and recieve information
What is Communication
300
The tendency to remember more easily those events that have occured recently
What is Recency Syndrome
300
Anything that can distort a message by interfering with the communication process
What is Noise
300
The way the reciever of a message responds or fails to respond to the message
What is Feedback
400
Organizational Communication that is directed toward individual needs and interests and does not necessarily follows lines of communication
What is Informal Communication
400
A computer program that leads the user through the steps of the formal decision-making process
What is Decision-Making Software
400
A conclusion drawn from the facts available
What is Inference
400
Rigids opinions about categories of people
What is Stereotypes
400
A message conveyed without using words
What is Nonverbal Message
500
A graph that helps decision makers use probability theory by showing the expected values of decisions in varying circumstances
What is Decision Tree
500
The path along which informal communication travels
What is Grapevine
500
Hearing what the speaker is saying, seeking to understand the facts and feelings the speaker is trying to convey, and stating what you understand that message to be.
What is Active Listening
500
A message that consists of words
What is Verbal Message
500
A body of techniques for comparing the consequences of possible decisions in a risk situation