Show:
The Individual and Group Formation
Roles, Relationships and Tasks within groups
Leadership
Group Dynamics
Managing Conflict
100
how a person values themself
What is self esteem
100
A person who always expects the worst
What is a pessimist
100
having the ability to lead a group of people towards a common goal
What is leadership
100
The process of exchanging feelings, information or ideas
What is communication
100
Occurs whenever there is a disagreement between people or groups regarding the options available to solve a problem, make a decision or reach a goal
What is conflict
200
when all your needs have been met
What is self actualisation
200
Concerned with following social standards and expectations
What is conformity
200
when a person undertakes the responsibility of a leader without being formally appointed
What is assumed leader
200
A persons ability to do something or get something done
What is Power
200
When only one party perceives the outcome of the conflict resolution process as positive
What is win-lose
300
a group that an individual views as the most important one to which they belong
What is primary group
300
rules or standards that help to control the behaviour and performance of individuals
What is norms
300
This type of leader is people oriented, and seeks advice and cooperation from the group when group roles or goals are being decided on
What is collaborative/shared
300
The two main categories for group decision making
What is voting and autocratic
300
Four examples of causes of conflict
What is individual differences/personality, limited resources, ineffective communication, varying values, mulitple role expectations, mapping conflict to determine the real issue and remove distractions
400
these groups have a specific purpose
What is formal group
400
the three roles within gorups
What is task oriented, socioemotional, destructive
400
five qualities of a successful and responsible leader
What is great interpersonal skills, supportiveness, ability to relate and engage group, sensitivity, ability to accept and work with change, organisational skills, fairness, consistency, enthusiasm, confidence, willingness to learn from mistakes
400
When individuals give themselves responsibility, power and authority to achieve their goals
What is self empowerment
400
The four approaches to conflict resolution
What is aggressive, assertive, cooperative, passive
500
five reasons that groups form
What is geography, gender, security, shared interest, sexuality, specific need, social interaction, culture
500
consider the feelings of other group members and use effective communication skills
Characteristics of an individual who takes on a socioemotional role within a group
500
the six influences on leadership styles
What is nature of the group, type of task, nature of the decisions, gender expectations, experience of the leader, culture
500
The five power bases within a group
What is legitimate, reward, coercive, referent, expert
500
The process of conflict resolution and management
What is negotiation, mediation, agreement and resolution