Show:
Unlimted Value
Nin1
Data Only
Voice and Data
Voice Only
100
Describe the 3 types of users: Entry Level User Average User Power User
What is Entry Level User: on a budget, lighter talk needs, SMS and BBM’s a lot, occasional Facebook user Average User: needs to be connected, wants the hottest phone, likes to surf, download and social network all the time Power User: heavy talk & text needs
100
How many phones can be on a family plan?
What is up to 5
100
What is a network access plan and what is included?
What is It allows customer to use their devices for data only. Nothing is included in it is just tags the account as data only.
100
What is included in the Voice and Flex Rate Data Packages for Rocket Hub - CONMM250E?
What is Unlimited Local Calling + Data Flex Rate - Monthly
100
What phone is required to get the Essential Connect Package?
What is Doro PhoneEasy 410GSM or 612GSM device (plan not available with other hardware)
200
What plan is only available for Smartphone Lite devices?
What is $45 Unlimited Value Plan - 200 weekday minutes, evening starting at 6pm, My10 Canada Wide, Unlimited messaging and 100MB
200
Which family plan includes My10 Canada Wide?
What is $70Unlimited Value Family Plan/ SmartTeam Value Plan
200
Can a Blackberry Device use any kind of data?
What is No, it must use a plan that's specifically for Blackberries
200
Which plan includes 6GB of data + voice and what are the eligibility rules?
What is $73 6GB Voice and Data Plan Eligible: New and existing postpaid customers Consumer and Small Business activations only (not eligible to MSD)
200
What is North American One Rate?
What is With Digital One Rate calling, every call is like a local call throughout Canada and the US (including Alaska, Hawaii , US Virgin Islands and Puerto Rico ). Calls placed from Canada to Canada, or to the USA and calls placed from the USA to the USA or to Canada are part of the package minute bucket.
300
What plan includes 1000 weekday minutes, My10 Canada wide, Unlimited Messaging including BlackBerry Messaging.
What is Plans with more minutes $55
300
WhoCalled and Call Manager (Opt-in features at no extra charge) what does that mean?
What is WhoCalled and/or Call Manager must be manually added to the account.
300
What is a Mobile Hi-Speed Internet Device?
What is Rocket Mobile Internet Stick, Mobile Hi-Speed Internet Access Cards and Embedded Laptops/Netbooks
300
What 2 month bonus is included in the Iphone monthly plans for new activations and HUP?
What is All plans include bonus 2 months unlimited data (new activations and HUPs) - Limited Bonus Offer.
300
How much is the Long Distance Option on for the Essential Connect Package?
What is $7
400
What data add-ons are compatible with the unlimited value plans?
What is $27, $32 and $37 Unlimited Value Plans are only compatible with the following Data Add-ons: • $1 per Day • $10 / 100 MB • $15 / Unlimited Social Networking & IM on BB • One Rate Data Add-ons $45 Unlimited Value Plans is only compatible with One Rate Data Add-ons
400
Which family plan allows you to add additional data for an extra $10 or $30 per month and how?
What is $126 and $146Unlimited Value Family Plan/ SmartTeam Value Plan. Add Optional Additional Data (CSC):SOC code must be added at BAN level.
400
Mobile Hi-Speed Internet Flex Rate Data Plan SOC is added from the ___ List menu
What is SOC
400
What time do evening and weekends start in Atlantic for the Voice & Data Share Bundle Plans for Smartphones and Mobile Hi-Speed Internet Devices plans?
What is 9PM
400
What voice and data plan give me the choice of Unlimited messages, My5 Canada Wide, Double your mins, Unlimited Network Calling and is only available for Midwest Region and Atlantic?
What is Blackberry Social and Instant Messaging (IM) Plan
500
What phones are currently Smartphone Lite device’s?
What is Nokia Lumia 710 Samsung Galaxy Rugby Nokia Lumia 710 HTC Desire C Nokia E5 LG Optimus L7 Samsung Galaxy Q Blackberry 9300
500
Can Rocket Stick be on a voice and data family plan and only pay for the data
What is No if the rocket stick is on the family plan it must pay for the voice as well as the data
500
Data Over Usage Protection is built into the data price plans and designed to keep addional over usage cost limited to a $500 cap, excluding MSF? True or False
What is True
500
What type of device can a customer share data with
What is Rocket Stick, Access Card, Tablet/Ipad, Netbook and Mobile Hotspot
500
While on the Rogers network, all calls placed within Canada to any destination in North America (except Mexico) and all incoming calls while in Canada are considered local calls. What plan is this description for?
What is Canadian One Rate - COR