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Knova
Advantage
Tasknet
O/E
Potpourri
100
The piece of information that will drive most H&W searches
What is the group code?
100
This allows a CSR to find a participant in Advantage
What is Employee Search?
100
This tab is where detailed information is logged in regard to a call.
What is Notes?
100
The page in the portal where you (or the participant) can find the comparison charts
What is Benefits Base Camp?
100
This is the Medicare supplement plan that Rio Tinto provides for some of their employees.
What is the Gold Plan?
200
The place where you can find new information as it becomes available
What is Hot Topics?
200
CSR's can authenticate a participant from this page.
What is Employee Data page?
200
If a CSR needs additional information or assistance, this tab is used to communicate with our Admin team
What is Case?
200
US Active employees must pay this amount for their annual deductible for family coverage under the Consumer Choice Plan
What is $1500?
200
This is the maximum amount a participant can contribute into a HCFSA in 2013
What is $2500?
300
This feature allows you to find your search term within a document
What is the highlight feature?
300
This is the order of links one would need to access the page to make OE elections
What is Coverage > Menu > Employee Homepage > Open Enrollment?
300
Each case type has a workflow that is made up of these
What is Todo?
300
Selecthealth is one provider for the two HMO plans offered to Kennecott Represented Hourly employees. This company is the second provider
What is Altius?
300
Death notify cases are sent to this admin team
What is HW?
400
It's additional information that supplements the original Knova document. Might be a mailer or a form.
What is an attachment?
400
This page shows when Buck sends electronic data to other vendors (such as insurance companies)
What is Export History?
400
If a participant sends in a birth certificate for a newborn, it can be found here.
What is Documents?
400
This is the phone number for Kaiser Permanente
What is 800-464-4000?
400
To send in an appeal for HW issues, a participant must mail it to this street address
What is 4700 Daybreak Pkwy?
500
A person with this group code will have benefits that start on the first of the month following three months of service
What is C1UA or C2UA?
500
Why do we enroll participants through the Advantage stand alone system?
What is "because it allows us to skip by the beneficiary designation page." ?
500
A list of all the call back todo's can be found here.
What is My Todo's?
500
Mental health and Wellness, Stress management and Weight loss are three of the four EAP programs offered. This is the fourth
What is Tobacco Cessation?
500
Retirees from the United Steel Workers group receive this post-65 benefit
What is Medicare Part B reimbursement?