Which product gives a customer 1 Air Mile for every $20 spent?
What is BMO Air Miles Mastercard
100
The minimum limit for a Personal Credit Reserve
What is $500
100
The year BMO was founded
What is 1817
100
The number of accounts linked to a bank plan
What is 20
100
The system we use for customer sales and service transactions
What is Customer Connect
200
How many air miles will give a $10 discount at participating sponsors?
What is 95
200
How much is the NSF fee?
What is $42.50
200
The measurement we use to determine Customer Loyalty
What is Net Promoter Score
200
The number of accounts I can access using my Debit Card at a non-BMO ABM in Canada
What is Chequing and Savings. Mastercard if the Financial Institution deals with Mastercard
200
The status that indicates fraudulent activity on a customers's debit card
What is Compromised
300
The number of bonus Air Miles you recieve on your Air Miles GIC
What is 1 for every $1000 invested per month
300
If I have a PCR, how many days do I have to bring my acocunt to a credit balance.
What is 1 day every 6 months
300
The CEO for BMO Financial Group
Who is William Downe
300
The balance I need to maintain in my Smart Saver account to earn interest
What is $5000
300
The time period during which cheques deposited to new accounts may be held
What is 30 days after initial deposit (transaction)
400
The number of bonus Air Miles you receive if you have the Air Miles Plan and maintain $3000 in your PCA designated as your lead account
What is 50
400
A service that allows a customer to transfer funds from a deposit account, Mastercard or Lines of Credit to cover overdrawn balances.
What is Overdraft Transfer Service
400
BMO's vision
What is to be the bank that defines great customer experience
400
The four discounted programs that we have
What is Kids / Teens, Students, Recent Graduates, Seniors
400
The maximum hold period for a foreign cheque
What is 30 days
500
The number of airmiles you earn on Air Miles Plan, making $675 in debit purchases, spending $100 Air Miles on your Mastercard and $250 on your Gold Air Miles Mastercard
What is 68
500
Two ways that a customer can get a PCR
What is through a credit application or part of our Customer Welcome Offer
500
The four categories of the Our Way Model
What is leads us higher, works collaboratively, makes things happen, celebrates success.
500
Two differences between a primary chequing account and a premium rate savings account
What is no point of sale on PRS, no cheques on PRS, earn interest on PRS, no plan fee waiver on PRS,
500
Pre - Authorized Credits and Debits are examples of