features/benefits
transactions
rushcard designs, plans & fees
loading options
systems & processes
100
needs to be offered on every call (as applicable)
What are text alerts, dd and website/online account?
100
a unique 3 digit number located on the back of the card on the right side of the signature panel
What is CVV?
100
plan best for intermittent users
What is Pay as You Go plan?
100
MG receive code
What is 2495?
100
used to disposition the call
What is unirush/ cs.rushcard
200
send money to anyone with a RushCard or transfer money between your own personal cards
What is card to card transfer?
200
available balance plus any pending holds
What is ledger balance?
200
fee for every pin and/or signature- based transactions
What is a convenience fee?
200
has a $4.95 charge and available for purchase at convenient retailers nationwide
What is greendot moneypak
200
where cards are blocked and/or unblocked
What is tsys?
300
allows cardholders to create personal financial goals
What is rush goal?
300
considered the physical movement of money; It may either be a debit or a credit.
What is settlement?
300
amount charged when tranferring funds to somebody else's rushcard
What is $.99?
300
needs to be filled out when loading through MG
What is Express Payment form?
300
tool used to populate verification questions to authenticate the person is who they say they are
What is idology/ VT?
400
allows customers to earn money while promoting rushcard
What is Refer-A-Friend?
400
process for holds that are invalid and/or double charged, it can be released upon calling the merchant to get authorization to release the hold
What is Verbal Merchant Hold Release?
400
endorsed by a professional baseball player for the New York Yankees
What is Blue dynasty?
400
can be received from an employer or a government agency
What is direct deposit?
400
needed if applicant is not yet of legal age
What is parental consent form?
500
gives discounts to regular prescription drugs
What is prescription discount plan?
500
amount placed on the account for verification of the card by a merchant
What is Pre-authorization hold?
500
has a monthly fee of $7.95 if without DD
What is Rush unlimited?
500
account type for DD set up
What is checking?
500
must be answered correctly before proceeding with resolving the concern or giving out account-specific info; added upon CH request
What is security question?