Show:
IRF
DUTY LOG
WEEKLY
ONE ON ONE/STAFF MEETING
RCR/OCCUPATION VERIFICATION/WORK ORDERS
100
Describe the correct process of completing an IRF.
1.Identify everyone involved in the situation (full names and ID numbers) 2.Make note of resources contacted and violations involved in the incident. 3. Write a clear and comprehensive description of the incident. 4. Double check 5. Send to reslife@stlawu.edu and mcharleston@stlawu.edu
100
I can send in my duty log in the morning when I'm sharper and more refreshed.
No. Duty logs should be submitted within one hour of the last set of rounds
100
What do I typically write about in my weekly?
General Information about my community.
100
If an incident happens, I should wait until my one on one to discuss it with my RC.
No. Incidents should be documented with an IRF, and you should not hesitate to contact your RC.
100
It does not matter if residents move/exchange rooms on the same floor.
No. Let your RC know if you notice residents moving around. If residents have questions about room changes, housing or room draw, try to help. If you do not know,send them to Stacie LaPierre.
200
IRF's are only read by administrators.
No. When you write someone up, they will also have a right to read your account of the incident.
200
I am responsible for finding my duty partner
Technically, you are not required to find them in the literal sense, it is your partners responsibility to show up for rounds. Try to contact them and let the RC on call know that your partner has not showed up
200
I can submit it anytime on Sunday.
False. Weeklies are due 6p.m. every Sunday.
200
I should let my RC know when I give warnings or have conversations with a room.
Yes, no harm in sharing and this helps with the flow of information. RC's are here to support you. As a CA we Trust you have good judgement.
200
What are occupation verification forms, and what are they used for once we submit them.
Forms used to determine if everybody who is supposed to be here is actually here on campus.
300
what should always be included in an IRF and what should not be?
Essentially, everything that you saw/heard. Personal opinions and interpretations of the situation should not be included.
300
My duty log is only read by the Reslife staff after I submit it.
False.
300
I documented an incident that occurred in my community. I do not have to include it in my weekly.
Just go ahead and mention it again. Weeklies are supposed to be detailed, use full names and room numbers.
300
I do not need to be in my room, as long as Residents can get a hold of me.
No.
300
Do I need to complete an RCR for a resident if they switch rooms or move out in the middle of the Semester
Yes.
400
A resident drank too much and threw up in the hallway. You informed safety and security and the mess was cleaned up. True or false, the next step now is just to make sure you mention it in the weekly on Sunday.
False. You should document all incidents you encounter as a CA, such as: - intoxicated students vandalizing property. - students needing medical assistance. - observed pattern of concerning behavior. - any situation where you requested assistance from safety and security.
400
I should only report "serious" incidents in my duty log.
No. Include as much information as you can in your duty log. In case of emergencies or if you are not really certain about something, you can contact the RC on call and Safety and Security(Security is 5554 and 5555, while the RC on call's number will be in the duty phone).
400
An incident occurred, or I gained new information regarding an earlier incident in my community after i had already submitted my weekly. At this point its too late and I should just wait for my one on one or the next weekly to update my RC.
False.
400
There is always a right way and a wrong way to respond to situations.
Some issues are in grey areas. As CA's we trust your judgement.
400
I must complete work orders for my residents.
No.
500
After addressing an incident like residents playing beer pong, I realize I really do not know the individuals names and the situation did not seem too extreme come to think of it. Maybe I should not document this after all.
When in doubt, write it out.
500
The RC on call is my only resource when I am on rounds.
False. Your primary or secondary CA as well as Safety and Security are among other resources available to you when on rounds.
500
I should always let my RC know if I will not be on campus in advance.
Yes.
500
I need to be cautious about how I interact with residents, both in person and online.
Yes. As a CA, you are representative of the office of residential life. Social networks are not suitable mediums to interact with residents and execute CA duties.
500
If a resident complains about their room being too hot or too cold, I should....
Call the heating plant at x5205.