Logs
You can find this in the top-most Help drop-down menu.
What are Exceptions?
This is a count of your items.
What is an Audit?
This is represented by the acronym BOL.
What is a Bill of Lading?
All background processing jobs are failing.
How to restart Services?
I must connect to here if I need to run a query.
What is the SQL server/database?
You can find this type of exception here in EntWeb or WorkForce.
Where is SIEL?
Where is WFEL?
What is elmah?
This module tracks all the items that a store might purchase and/or sell.
What is Pricebook (PB)?
This module is used to track Fuel Orders that a Wholesale Fuel Vendor sells to one of its customers.
What is Order Desk (OD)?
I got a brand new ticket that says there is an error but there is no more information.
What is the screenshot?
What is the exception?
This database holds all of the data related to the Enterprise application.
What is the Company Database?
You scheduled me to run last night, but I failed due to an error according to this place.
What is SIJRI?
This module tracks all the store information from day-to-day operations.
What is Daily Reporting (DR)?
This module is a cross-over of both Inventory worlds but is mainly used by the Fuel side. It helps us keep track of bulk supplies of inventory at primary locations.
What is Warehouse Inventory (WI)?
I just upgraded, and I am getting a lot of weird errors.
What is a cache clear?
Be careful running these. This will permanently change the data.
What is a delete/update?
The system seems to be failing, but I can't figure out why. One should remember to check _______ in the Windows system for more clues.
What is Event Viewer?
The majority of financial information for Site-level accounting flows through this module.
What is Accounts Payable (AP)?
Financial information from my company selling fuel to my customers will flow through this module.
What is Accounts Receivable?
All of EntWeb is frozen.
What is an IISReset?
What is a server reboot?
This is a map of the SQL databases. Use this to help write queries and find your data.
What is the Data Model?
This is where you can find the upgrade logs if a customer is experiencing errors right after upgrading.
What is c:\Program Files\PDI\Enterprise\InstallFiles ?
I am a site that is using your brand and software to run my business. I will provide you with my financial information, but I will make my own money.
What is a franchisee site?
I am a site that does not actually exist. I am created in CIS to represent your company purchasing then immediately selling fuel to your own customer.
What is a Drop Ship Site?
My SA HandHeld is frozen.
What is a Clean Boot and Reauthorization?
This helps SQL with performance and will typically run on a daily basis to help keep the system stabilized.
What is a Maintenance Plan?