Miscellaneous
Lacking
Support
Drivers
Painful
100

For this feature, we don’t summarize any usage so if you want to gauge any metrics, you need to pull a list of every org in the enterprise, then pull a list of every single repo in each organization and then every single workflow and then it becomes a massive enumeration, and then they run into rate limits. 

What is GitHub Actions? 

100

Customers expect many settings that are only available at this ________ level to be at the enterprise level.

What is repository? 

100

Most Admins wanted to see more ________________ from GitHub. They try to turn to public examples to try and gather these around GitHub.

What are best practices or case studies?

100

This feature drives folks to use GitHub but is also hard for some customers to understand how to implement and use.

What is GitHub Actions? 

100

Admins want to improve this process, which can enable granular control in how they charge by business units.

What is billing? 

200

Customers do not have enough UI visibility or the capability to pull all of the logs they need to investigate these issues. There are security implications, as this relates to org/team/repo membership and permissions.

What is IdP SCIM?

200

In large enterprises with workloads divided out amongst different operations teams, what do they need? 

What is role-based access control? 

200

Customers cannot import repos larger than 10GB and need to deal with occasional/inconsistent wait-times when they do this. 

What is migration? 

200

Support has seen more __________ related tickets related to customers attempting to set up teams/groups for Copilot access.

What is SCIM? 

200

Customers who upgraded to Enterprise had trouble with IdP/SCIM when doing this task related to user accounts. 

What is de-provisioning?

300

When it comes to the __________ and the prep for them (documentation advice and onboarding team advice conflicted; various things unexpectedly broke during rollout and we impacted engineer productivity.

What is SSO and SCIM?

300

Admins use ____ as a workaround to get the controls they want, but they don’t expect enterprise settings to work this way.

What is APIs? 

300

In Admin training, ____ is the most confusing subject for Admins - they need more help understanding the pros and cons of this decision.

What are Enterprise-managed users?

300

This feature was one of the most mentioned issues in the onboarding survey in terms of product improvements needed for Enterprise

What is SSO?

300

The decision to do this has major financial consequences that are difficult to reverse and painful for admins, especially if they decide to make changes later. 

What is EMUs? 

400

Some companies build their own _________ as a workaround to getting the granular control they want. They may not want to give org admin privileges because that’s too much access.  

What is portals? 

400

Missing this feature makes it very difficult to gather information around administrative and financial needs of my enterprise. 

What is billing reporting?

400

With this program, we've been showered with examples and really good examples with the solutions engineers. This program offers its own database of examples where they just give us links and we can refer to that later. 

What is Fast Track? 

400

Admins wanted more guidance on certain set-up decisions including knowing the number of ________ they need to have, the structure of their _________ , _______________ and __________________.
(3 out of 4 correct answers is ok)

What is orgs and repositories, runners and EMUs?

400

Customers can’t easily report on Adoption Metrics and the ROI of using GitHub. Instead they rely on doing this to understand how good or bad GitHub is 

What is engineering feedback? 

500

Customers have trouble importing large files within their repositories since GitHub has a strict 100MB limit, so those files need to be managed in this way.

What is large file storage?

500

When it comes to one of these features, Comcast said "how do I know when this is at 100% or what's failing here? 

What is GitHub Actions or large hosted runners? 

500

Most of our guidance is to do this ________, but this doesn’t work for many enterprise companies

What is create a single org?

500

Some customers are unwilling to move forward with _________ and _________ rollout because they want to finish migration to EMU cloud first.

What is GHAS and Copilot?

500

This customer has been very vocal about our lack of enterprise capabilities. ‘We have regulations we need to adhere to and if there’s a data breach, our executives can personally be fined and they want this stuff locked down.' This customer is in the Automobile space. 

Who is Toyota?