Grill or Be Grilled
These trio of dealership guidlines help reinforce urgency, skepticism, and manager intervention in the sales process
What are:
When a customer says they are in the market, this is your next step
What is Convert into Engagement
Knowing the inventory and active listening makes this process easy
What is Vehicle selection/presentation
This F&I number can ensure you leave no money on the table
What is $1800
Which artist is nicknamed the “Queen of Pop”
Who is Madonna
This company underwrites EMRP for Enterprise
Who is Assurant
To not miss any opportunties every lead must have this
What is a follow up task
This will help you guide phone call to end in an appointment
What is DRIVE
Pulling a new lead you do these 3 things
What is Call, Text, Email
Who voiced the character of Shrek?
Who is Mike Myers
This sales framework breaks down into four parts: identifying what something is, what it does, what it does for customer and make sure the customer understands.
What is: Feature, Benefit, Impact, and Confirmation
This dashboard helps you see where a customer is in the process.
What is SC Sales Funnel
Actively Listening will help you with this process
What is fact finding
To secure 100% ESQI we must do these task
What is Delivery checklist, ESQI picture, thank you card, next day esqi call
What anime show follows a team of bounty hunters traveling throughout space on the Bebop?
What is Cowboy Bebop
These selling phrases are used to acknowledge concerns, build confidence, and smoothly transition conversation with customers.
What are:
This tab can show many things from appointments for the next 7 days to no show appointments
What is reports tab
This part of your process can be the end or the beginning of getting a deal done based off your customer’s response.
What is the Close
You should hit these sales at minimum based on your tenure.
What is 0-3 months- 0 sales, 4-12 months- 10 sales, 13+ months- 12 sales, Sr. SC- 14 sales
Which pop star's real name is Stefani Joanne Angelina Germanotta?
Lady Gaga
These selling phrases are used to acknowledge concerns, build confidence, and smoothly transition conversation with customers.
What are:
This tab can show many things from appointments for the next 7 days to no show appointments
What is reports tab
This part of your process can be the end or the beginning of getting a deal done based off your customer’s response.
What is the Close
You should hit these sales at minimum based on your tenure
What is 0-3 months- 0 sales, 4-12 months- 10 sales, 13+ months- 12 sales, Sr. SC- 14 sales
Who is the most-followed person on Instagram?
Who is Cristiano Ronaldo