IS Management (1)
IS Management (2)
Web Strategy & Building
E-commerce
Miscellaneous
100
Includes the strategies, processes, and ISs used by an organization to build and maintain relationships with prospective customers.
What is Customer Relationship Management?
100
The enterprise information system (EIS) that supports accounts payable & receivable, budget planning, procurement etc.
What is a Financial Management System?
100
The unique global address for a webpage or other internet resource.
What is a uniform resource locator (URL)?
100
The use of wireless, mobile devices to conduct e-commerce?
What is m-commerce or mobile commerce?
(e.g., Chick-fil-A app on your phone)
100
A term referring to delegating tasks to large diffuse groups or communities.
What is crowdsourcing?
200
When our Chick-fil-A guest speakers referred to needing to how many chicken filets to have ready on a given day or time of day... they were speaking to their desire to optimize which important supply chain metric?
What is demand forecast accuracy (DFA)?
The difference between forecasted and actual demand. They draw on historical sales records, marketing campaigns, advertising budgets, seasonal promotions, focus groups, demographic data etc.
200
The major information systems for managing operations.
What are (1) Financial & Asset Management, (2) Human Capital Management, (3) Supply Chain Management and (4) Customer Relationship Management
200
The human-friendly hierarchical naming system that maps URLs to actual IP addresses.
What is a Domain Name System or DNS?
200
The set of standards that support communication between mobile devices when the two are very close to one another (e.g., what the Amazon Go store charges customers upon exiting the store).
What is near field communication (NFC)?
200
The ease with which people with disabilities access and use web resources
What is Web accessibility?
300
Distortions in supply chain caused by changes in customer demand, resulting in large swings in inventory levels as orders affect retailers, distributors and manufacturers.
What is the "bullwhip effect"?
300
Three (or more) metrics drawn from HCM systems that reveal how well the organization is managing this resource.
What are (1) employee turnover %; (2) turnover costs; (3) Cost per hire; (4) HC ROI; (5) Employee Satisfaction
300
What are the main components of this web address or URL? http://www.berry.edu
http:// - - - is the protocol identifier (hypertext transfer protocol)
www.berry.edu - - - is the registered domain name
.edu - - - is the top-level domain
300
An internet marketing strategy used to increase the quantity and quality of traffic from search engines often by improving the position of the site in result lists.
What is search engine optimization (SEO)?
300
An e-commerce relationship in which individuals buy and sell to one another over the internet.
What is consumer to consumer (C2C)?
400
The CRM systems ability to scan text comment boxes, blogs, social media and other user-generated content to classify opinions.
What is sentiment analysis?
400
When financial information systems tag unusual events and anomalies for humans to review.
What is exception reporting.
400
The website structure in which the top-level homepage is linked to second-level pages, and so-on.
What is a hierarchical website architecture?
400
Three or more pros and cons of mobile apps vs. mobile-friendly websites.
400
The four major goals of an organization using online and social media strategies.
What are (1) inform an entertain the audience; (2) influence the audience; (3) sell products and services, and (4) facilitate offline relationships?
500
A system that supports the entire organization that integrates two or more modules in support of major business processes (e.g., finance and HR).
What is an Enterprise Resource Planning (ERP) system?
500
A specialized common language for financial reporting.
What is XBRL or eXtensible Business Reporting Language? Part of XML family aimed at tagging every individual item of data has the same meaning (i.e., complies with a standard data dictionary) and is an improvement over scanned .PDFs.
500
The five elements of website usability.
What are (1) "ease of learning"; (2) efficiency; (3) memorability; (4) error rates; (5) satisfaction level
500
The small text file that a website server leaves on your computer when you visit and then retrieves when you visit again in order to personalize the site for you.
What is a cookie?
500
The (1) software used to manage digital content in collaborative environments and (2) a type of template design that controls the fonts, colors, and styles that appear. It is what allows multiple people to contribute to a website from anywhere in the world.
What is (1) content management system and (2) cascading style sheets (CSS)?