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Acronyms
Platform Elements
eECT, eEMS or eEOS
Services
Terminology
100
A client utilizing the Exchange Platform and the Interfaces and Tools elements of the platform is called this.
What is an E2E client?
100
This element of the platform is used only by CP clients and consists of two environments of the Manager tool and the Storefront Applications.
What is CP Client Webstore?
100
This business unit manages the receipt of inventory, fulfillment of orders, and the processing of returns.
What is eEOS?
100
This service sends order information back and forth between all of the following eE systems. Storefront, OMS, WMS, BI, and CS.
What is the Order Service?
100
This is commonly referred to as 'the webstore' and 'the manager', but it is also known as Commerce Platform within ECP.
What is 'Interfaces and Tools'?
200
The system used by brick and mortar associates to place online orders for consumers is known by this acronym.
What is the AOS?
200
This platform element must be set-up in order for clients to use the omnichannel operations features known as 'ship to store'.
What is StoreNet?
200
This business unit handles more than just advertising efforts for many of our clients.
What is eEMS?
200
This service is called each time an item is added to the shopping cart on the storefront. It is called during checkout?
What is the Inventory Service?
200
This EP platform element handles product specific feeds between clients and the ECP Platform.
What is the Product Hub?
300
Order Management and Inventory Management are two separate elements within this platform system.
What is the OMS?
300
This is the hub used to transfer data between the the OMS and the WMS. It also sends information to the Data Warehouse within Business Intelligence.
What is the Fulfillment Hub?
300
Product Management and Project Management are part of this business unit.
What is eECT?
300
This service communicates between the EP and eEMS to initiate consumer notifications.
What is the Email Proxy?
300
This software handles third party screening within the platform to keep us compliant with the Patriot Act and several other laws.
What is Tradebeam?
400
The Marketing Solutions business unit is commonly referred to by this.
What is eEMS?
400
This eEMS platform elements handles the transactional communications between the platform and the clients consumers.
What is eEMS Email Services?
400
Customer Service is a division of this business unit.
What is eEOS?
400
During order placement this service provides data around credit card authorization.
What is Payment Service?
400
This webstore has it's own hub for processing orders.
What is a MarketPlace Webstore?
500
Known as the Learning Center, this is the software used by clients to access eLearning courses created by the Enablement Services Training Team.
What is the LMS?
500
In the diagram provided, you are able to differenciate between the business units based on this.
What is Color?
500
Enterprise Sales and Client Services is part of this business unit.
What is eECT?
500
This service must be called prior to the tax, duty, fee service in order to calculate the correct taxes and fees for each order.
What is the Address Service?
500
The CSR Webstore is a storefront application made available to users within this platform element.
What is Customer Care?