Workflow
This team is the only approver in the requisition conversions workflow
Who is the purchasing team?
Pressing this shortcut key in Munis provides field options
What is F9 or "..."?
This is the first step in responding to a vague support ticket.
What is asking clarifying questions?
This team processes 1099s
What is the accounts payable team?
This term refers to malicious software designed to harm or exploit any programmable device, service, or network.
What is malware
This team is responsible for ouput posting job changes- secondary positions
What is the Payroll team?
This allows you to see the audit for changes made to a user's rights and roles.
What is View Changes in User Attributes?
Including too much non-essential information in an Incident IQ ticket can lead to this problem.
What is longer resolution times due to confusion?
Mass hiring season begins in this month.
What is June?
This U.S. President delivered the famous Gettysburg Address in 1863.
Who is Abraham Lincoln?
This team is step 30 in the Certificate-Pay update workflow.
Who is the CPI team?
The default GL account used for payroll posting is pulled from this field in Employee Master.
What is the Account field?
When documenting troubleshooting steps in a ticket, this best practice ensures that only relevant details are included and prevents unnecessary clutter.
What is only includes actions directly related to troubleshooting and resolution, avoiding unnecessary personal notes or irrelevant updates?
This program produces an electronic file that is submitted to the Georgia Department of Education three times a year (October, March, and July). It contains certified/classified personnel information
What is the GA CPI Report program?
Water boils at this temperature in degrees Celsius.
What is 100 degrees Celsius?
A department submits a requisition, but it never reaches approval. This is the first thing to check.
What is verifying the department code matches the GL segment?
This tab in Employee Master contains important employment dates, such as hire date, termination date, and probation period start and end dates.
What is the Dates tab?
Failing to properly document troubleshooting steps in a ticket creates these two key problems for the support team.
What are the lack of historical context for future troubleshooting and inefficiency when another team member needs to assist with the ticket?
This month is when Human Resources begins the first round of contracts.
What is February?
This is the only U.S. state made up entirely of islands.
What is Hawaii?
A location transfer employee is missing from the proper roster in Time & Attendance. This process must be followed to correct it.
What is ensuring the personnel action is output posted?
Employee Master integrates with this program to process salary, deduction, and accrual details for employees.
What is Employee Job/Salary?
Documenting every troubleshooting step in a support ticket is important for this reason.
What is ensuring a clear resolution history for future reference?
This team begins risk code reporting in February.
Who is the Equity & Compliance team?
This planet in our solar system is known for having the most moons.
What is Saturn?