Employment
You get someone on the line who can verify Employment and you state this first.
What is the QA statement?
you receive a paystub in OB and must use this type of income calculator if there are taxes listed
What is Standard?
The first thing you say before you do anything else on a Welcome call
What is stating the QA Statement?
The Dealer calls in stating they will repair Brakes, Does this require an Exception per exhibit X?
NO, Verbal or written is acceptable per Enterprise
we received the Title application from California and we notice in Make and Model we only have one or the other. You take this action to proceed
What is Notate what the problem is and how we are OKTP?
you Get the Buyer on the line with the work number they provided and the number does not tie back, you ask for this to see about reaching Employment
What is a direct number to employer?
You received 3 months of bank statements, and you notice Deposits called Maplebear and Raiser LLC and update this in AOS
What is adding Uber(Raiser LLC) and Instacart(Maplebear)
You ask about Options and the Buyer states they are not sure about what they Purchased and do not have paperwork with them
What is Asking them since this is what is listed are they OKTP with Products and if no, Direct them to the Dealership?
In OnBase a awards letter was received but no bank statements for the buyer. Exhibit I states this about an exception.
What is Yes we do?
The Dealership sends in a title application based in Nevada but the Buyers residence is in California. The dealership must do this action.
What is Send in GOT form or Title application from Buyers state?
The Employer mentions this bit of info and stated they cant say when the Buyer will return from Leave, you leave this comment in the VOE stip.
Employer has stated the Buyer is on Leave, Employer must confirm return to work date or provide document on return.
You tried to calculate income but taxes are not matching, you add this to your calculation.
What is Pre tax items
The Buyer states the Primary Driver is a sibling who does not live at the Buyers address.
What is a Straw Purchase?
you get a verification of employment with 3 months bank statements and no Business license. this Level of Leadership can clear this level of exception.
what is Supervisor level?
the Date of birth on the credit application is of by 1 to 2 numbers and correct Date of birth is listed on a government issued ID. the L2 tells us this about whether the credit application needs to be updated.
what is the credit application does not need to be updated?
The Buyer states they are self employed in Credit application and have not provided info or what the nature of employment is. you request this in order to continue
What is bank statements?
This is the Tolerance for taxes being off in the income calculator
what is off by 10 cents?
the Buyer Fires this prefunding alert in the Mobile CC when they mention an amount less than the contract for Down Payment
What is Deferred Down Payment?
These Deal attributes are what we are able to use to write up an exception.
What is Model score, Fico Score, Credit bureau report, LTV, PTI, ?
The Dealership has not sent in the Bookout for the vehicle. You do this to clear the stip without waiting or the dealership.
What is rebook the vehicle?
The Buyer works at Disney, and you complete the VOE in this manner.
what is Disney uses Verisafe for employment and no longer use phone calls
You use this calculation when you have TWN in OnBase and the Buyer has been at this employment for more than a year.
What is Standard OR the annual number for most recent year?
These three Items in the Mobile CC, can cause loss in Points if you forget to update them in AOS
What is Options, Color of vehicle, and Address update?(Ex Apartment number Space number and unit Number )
You have attempted a call with the employer and we have bank statements showing direct deposits from the employer, Exhibit I loosely guides us to do this.
What is write up an exception?
The drivers license for the Buyer is expired by more than 3 years, What level of leadership can clear this?
What is Manager?