Pre Rental
We use this for book reservations.
What is NATres?
Program used by home city locations
What is ECARS
Program used by airport locations and National/Alamo
What is Odyssey?
The biggest country in the world by surface area.
What is Russia?
Twenty one years old.
What is the minimum age to rent?
Will allow you to navigate through the screens in NATres.
What is the ladder?
Program used by the insurance companies to book reservations with us.
What is ARMS?
Your way of documenting a call in Odyssey.
What is QSP?
The highest grossing movie of all time.
What is Avatar?
You can find the deposit amount and whether or not they can pay with a debit card.
What is Renter Requirements.
Are all the drivers at least 25 with a valid driver license?
What is qualification?
It's always UNKNOW
What is contact name?
You need to check for keywords like: Repossession, Demand letter, CC Declined and Conversion.
What is the F7 notes.
The most spoken language in the world.
What is Chinese?
HOW WE GET PAID!
What is Call logger?
Confirm the pick up and drop off dates and locations.
What is Recap?
Used to send a direct message to the branch Manager and VP.
What is Feedback Form?
The screen you'll need to access to make a rental extension in Odyssey.
What is "Modify rental"
Very popular Sci-Fi movie franchise know for light saber fights.
What is Star Wars?
Department that will assist customers with concerns like; Locking the keys in the car, Flat tire, etc.
What is Road Side Assistance?
You can only apply 3 per reservation.
What is a coupon?
How you tell the system which location you want to make the reservation for.
What is Edit locations?
Can be identified by an * next to it.
What is a Licensee/Franchise Location.
Who are Bart Simpson's favorite cartoon duo?
Itchy and Scratchy
"I can can lock that price for you with your phone number!"
What is assuming the sale?