Show:
Communication
Vocabulary
Negotiations
Mixed Topics
More Vocabulary!!
100
Written communication that can serve as legal back up is a _______ trail.
What is Paper
100
Fax is short for.....
What is facsimilie
100
True or false. In negotiations it is more important to focus on wants than needs
What is FALSE
100
Instant messaging is also called:
What is texting
100
KISS stands for:
What is Keep It Short and Simple
200
These are considered longer or official messages
What is a Business Letter
200
When replying to an email, you automatically create a message _______ that shows previous messages in the correspondence.
What is Thread
200
True or false. In negotiations, the trade-offs are equal for both parties
What is True
200
You can use a word-processing template for: A fax cover sheet, a letter, a memo, or all of them?
What is All of them!
200
The ________ of a letter contains the main message
What is BODY
300
Should you use cell phones when making a conference call?
What is No! Definitely use the mute button when not speaking, and you may allow more than 3 people to participate
300
The greeting and signing off of a letter is called the ____________
What is salutation
300
What does "bargaining in good faith" mean?
What is an honest intention to resolve differences in a way that is acceptable
300
A memo has _______ parts....and they are: ________ and the __________
What is TWO, and they are the heading and the body
300
a _____ call allows meeting participants in different locations to see and hear each other through monitors, cameras, microphones, and speakers
What is Video
400
Which of the following is NOT a quality of good business communication? 1.Briefness 2. Clarity 3. Informality 4. Organization
What is Informality
400
These are intangible things that you believe are worthwhile and important.
What are "values"
400
Which of the following is a question that will help you clarify your negotiating goals? 1.What sacrifices are you willing to make? 2.What will you do if you can't reach an agreement? 3.What are your needs and wants? 4.Who needs the concessions? A) 1.,2.,3. B) 2.,3.,4., C) All of them
What is A. 1.What sacrifices are you willing to make? 2.What will you do if you can't reach an agreement? 3.What are your needs and wants?
400
If you're sending a copy of a letter to another person, you type _____ at the bottom of the letter followed by the person's name
What is CC which stands for _____ _______
400
Mrs. Ellis' kids are named....
Who are Aiden (3) and Luke (5 months) and her husbands name is......?
500
Sincerely is part of a letters "_____________"
What is closing
500
Concession is......
What is something you're willing to give up in a negotiation.
500
Negotiations can take place only over the phone. True or false?
What is False. It can also be done by .......
500
What is the North Carolina state bird?
The Cardinal
500
E-mail attachments should typically be less than 5 megabytes
What is TRUE THIS IS ON THE TEST