Business Partner Premise Basics
This work center is used to search for an individual customer or sole proprietor?
What is Customers > Individual customer
This facet will allow us to see adjustments or transaction history
What is the Utilities Collections facet > Account History Tab
This tab on _____ facet allows you to see the return reason for a customers payment
What is "returns" tab on Utilities Collections
The business partner record and the contract account ID are considered what type of data?
I do my hair toss...
WHAT IS Check my nails, Baby how you feelin'?
(Good as Hell - Lizzo)
This work center is used to search for a commercial account?
What is the Customers>Accounts work center
This tab on the Utilities Financials facet is used to view payment history and payment allocation
What is the "payments" tab
This area in account overview will allow you to see if an account has been NPSO'd
What is the alerts section
The device number and installation number are considered to be ______ master data.
What is technical
Let it go, Let it go....
WHAT IS Can't hold it back anymore...
Let it Go - Idina Menzel
On the BP TI, this is the facet used to find the contract account ID.
What is the Utilities 360 facet
This tab in Utilities Financials will allow you to see billing history and give you access to a PDF view of the customers statements
What is the "Invoices" tab
This tab in the Utilities Financials facet allows us to see credit balances available for refund, and charges that can be reversed
What is the "Open Items" tab
This is a new term is what we use to reference the agreement between a business partner and SDGE.
What is the contract
Girls, what y'all trying to do?
Twenty four karat magic in the air...
24k Magic - Bruno Mars
Name one difference between a co-applicant and a delegate?
What is one is financially responsible the other is not
This tab in Utilities Collections allows you to see the customers credit history, including the date of the last npso, cancelled installment plan, and the last late payment among other things
What is the "credit history" tab
If a customer calls to request a payment reallocation or payment transfer, we must create a _________
What is BPEM
This term represents the building, piece of property, or other facility connected to the supply grid
What is the connection object
This goes out to the underdog...
WHAT IS Keep on keeping at what you love..
Underdog - Alicia Keys
On what facet can we find service order history and/or tech notes on the completed order.
What is the service order facet
On this tab in the utilities financials facet, this tab allows you to see the status of energy assistance funds and the name of the organization the customer worked with
What is the "pledges" tab
What facet should we use to quickly quote the customers current balance?
This is automatically created with each installation; assigned a unique number. Used for market communications with 3rd parties.
I've been watching you for some time...
WHAT IS Can't stop staring at those ocean eyes..
Ocean eyes - Billie Eilish