Interpersonal skills, initiative and dependability best describe what characteristic?
Strong work ethic
An established clear set of guidelines for employees to follow
Workplace policy and procedures
What is the most appropriate attire to wear for a job interview at the local credit union
Business Suit
Pants, shirt, tie
Provide an example of one subject that is illegal for a potential employer to ask during the hiring process?
Disabilities
Marital Status
Parenthood
What is the best description of an empowered team?
a group that recognizes the potential of each member.
What word reflects your state of mind, behavior and thoughts and feelings
Attitude
Doing the right thing when no one is watching is.....
Integrity
What is an appropriate greeting to customers or an audience?
Welcome
Thanks for coming
Being able to work with people from diverse backgrounds, best illustrates what trait?
Diversity and tolerance
Tyrell completed his assigned tasks. A co-worker is behind on his tasks. What should Tyrell do?
An employee who arrives to work and meetings on time is displaying which characteristic?
Punctuality
One of your co-workers has been sharing confidential information with others outside the company. If you are unsure of the company rules, you should
refer to the company policy and procedures manual.
Honesty, competency, and politeness are traits of what workplace characteristic?
Professionalism
A diverse workplace brings what to the table for businesses?
a more qualified workforce
lower employee turnover
economic growth
teamwork
Assigning tasks to team members based on their strengths or talents is called?
Delegation
a characteristic that can be developed and improved upon through self-assessment, regulation and goal setting
Initiative
Give 2 examples of what might happen if you discuss confidential company information with friends or relatives
Embarrass the company
Cause financial loss for the company
Breach of Confidentiality
Termination
The willingness to accept obligations and be accountable for an action or situation is called
Responsibility
The ability to understand and navigate the complex social systems that exist within a society is called
Cultural competence
What is an important activity for a team's first meeting?
complete introductions of all team members
Acting or producing effectively with a minimum of waste, expense, or unnecessary effort is known as
Efficient
If unwelcome advances are made towards an employee, this is an example of.....
harrassment
What general communication skills are most employers looking for in their employees?
effective speaking, listening, reading and writing skills
Doing business with people from different cultural backgrounds depends a great deal on
earning trust and acceptance
Being cultural sensitive
Why is teamwork important in the business workforce?
Teacher to provide answer