The "Engage" Life
This "E" word describes AllCloud’s unique approach to Managed Services, which is proactive rather than just reactive.
What is "Engage"?
This tool has officially replaced Workflow Rules and Process Builder as the go-to for declarative automation.
What is Salesforce Flow?
In the movie Elf, Buddy explains that elves try to stick to the four main food groups: Candy, Candy Canes, Candy Corn, and this.
What is Syrup?
According to the "Twelve Days of Christmas" song, if you received every gift mentioned, you would end up with this many "Lords a-Leaping."
What is ten?
This feature allows an Admin to "see" what a user sees by logging in as them for troubleshooting.
What is "Login Access"?
Every AllCloud client receives this regular check-in where we review roadmap progress and pending tickets.
What is a Quarterly Business Review (QBR)?
This Salesforce governor limit is often the "final boss" for complex managed service orgs, capped at roughly 10 seconds of processing time.
What is the Apex CPU Time Limit?
This 1990 classic features Kevin McCallister defending his house from the "Wet Bandits" using micro-machines and paint cans.
What is Home Alone?
This is the approximate number of years it takes for a typical Christmas tree to grow to a retail height of 6–7 feet.
What is 7 to 10 years?
To prevent "dirty data," these rules prevent a user from saving a record unless it meets specific criteria.
What are Validation Rules?
When a client needs a project or additional work that falls outside the standard Managed Services scope, it is typically handled through this type of "Add-on" document.
What is a Statement of Work (SOW) or Change Order (CO)?
To prevent a Flow from running every single time a record is updated, we use this "Criteria" setting to ensure it only runs when specific changes occur.
What is "Only when a record is updated to meet the condition requirements"?
In National Lampoon's Christmas Vacation, Clark Griswold plans to buy a swimming pool with a bonus check that turns out to be a one-year membership to this "Club."
What is the Jelly of the Month Club?
The number of reindeer (including Rudolph) that pull Santa's sleigh.
What is 9?
This (once) powerful data tool (external to the browser) is often used by our team to insert, update, or delete thousands of records at once.
What is Data Loader?
The primary goal of "Managed Services" is to be [THIS], meaning we fix problems before the client notices them.
What is "Proactive"?
This Apex keyword is used to allow a Flow to call a specific piece of custom code.
What is @InvocableMethod?
Every time a bell rings, this specific event happens according to the movie It’s a Wonderful Life.
What is "An Angel gets his wings"?
The number of "Ghosts" that visit Ebenezer Scrooge in A Christmas Carol.
What is 4? (Jacob Marley plus the 3 spirits)
To ensure "Least Privilege," a delivery resource would move permissions away from Profiles and into this "Additive" security feature.
What are "Permission Sets"?
AllCloud holds an "Expert" distinction in the Salesforce Navigator program for Managed Services. Name two of the specific sub-specialties it covers (e.g., Release Management, Strategy).
What are two of any of the following: Administration Services, Analytica Services, AppExchange App Management, Developer & Integration Services, Release & Change Services, and Support Services
The term describes a Flow that calls another Flow
What is a "Subflow"?
In the original movie Miracle on 34th Street, this real-life New York City department store is where the "real" Kris Kringle is hired to work.
What is Macy’s?
The estimated number of calories in a single glass of traditional homemade eggnog.
What is between 350-450 calories?
This Salesforce security feature allows you to encrypt sensitive data at rest without losing platform functionality.
What is Salesforce Shield?