Venues
Largest venue space in MLK
What is Pauley Ballroom
How much are linens to purchase?
10$
EPA has sent out an initial email to the client with follow ups every 3 days without a response. The EPA has called multiple times and was sent to voicemail. It has now been over 2 weeks without a response, but the event is still months away. What should the EPA do? A. Cancel the event. B. Wait for a response.
A. Cancel the Event
A client wants to have food at their event in East Pauley. What permit should the client fill out and what is the latest they can submit it to their EPA?
EH&S permit, due at least 2 weeks prior to event.
What is considered a major event?
An event that has:
300+ people
Alcohol
Outdoor amp sound
Is a Dance/concert
The ____ room is on the fifth floor of the Eshleman building, and is free for RSOs to reserve.
What is Bayview
If a client is requesting a parking permit, what is the process of obtaining one?
Client must
Indicate quantity
Specify whether client will pick up permits or permits are given to client on the day of the event at the client arrival time.
EPA must
Acquire permit from team supervisior
Give permit to client depending on their preferred method
add resource + price to 25Live
The client just notified the EPA, 1 week before their event, that they will be having a DJ and would like to allocate some event space for a dance floor. No major event forms were signed. How should the EPA respond?
Respectively notify the client that their request is not possible due to the lack of permits required.
During a UCPD meeting, a client states that they wish to have large cash transactions at their event, however UCPD counters saying that it is highly NOT recommended. After the meeting, the client informs the EPA that they want to have cash transactions regardless of what UCPD says. How should the EPA respond?
-show understanding of situation, however remain firm that the event cannot have cash transactions
-mention something about it "being the policy" and if the client persists, mention possibility of event cancellation.
A client left Bay View unclean and messy post event. According to policy, what should happen?
The client has additional fees added to their bill for extra cleaning.
Gingko Courtyard comes for free if clients reserve what space?
T or F: EPA must fill out the facilities form (linked in the manual) in order to fulfill facilities requests such as trash bins, sprinkler shut off, etc.
T
An EPA's confirmed major dance event happened successfully. Weeks later, vendors from the event respond to the email thread including the EPA and RSO saying that they are still waiting for payment. What should the EPA do and why?
Not respond because it is the RSO's responsibility to pay their vendors, not the EPA.
An EPA receives an email from a client hosting a supposedly "small" market event that they are going to bring a DJ and that approximately 300 guests are tentatively coming, and that there will be amplified sound. Under what circumstances could the EPA continue this event with the new update?
If the client informs the EPA at least 6 weeks beforehand, then the EPA can direct the client into filling out major event permits- which makes the changes become approved.
A client informs the EPA that they want the event to have balloons, confetti, loose rose petals, loose glitter, chocolate fountains, and fog machines present during the event, 6 months before the event start date. How should the EPA respond.
Respectively say that the client cannot do all that.
Anchor House's Venue and Sequioa Rooms are on the ___ and ___ floors respectively.
What is the 13th and 2nd Floor.
The client is requesting Joe Squared's contact information in order to ask a couple questions. Do you send the client Joe Squared's contact?
No!
EPA has just received negative feedback about an event that occurred a day prior. How should the EPA proceed?
Answers could include:
-notify Gen and get a draft email started
-respond respectfully and touch on all points mentioned in the feedback.
-give a discount if permitted
-send to client after draft email is approved
The client wants to have a campfire in Anna Head to celebrate a cultural event. What permit(if any) is required?
None because the client cannot do that. at all.
When requesting bins from facilities, a set of bins include One ___, One ___ and One ___ bin.
What types of bins are included?
Compost, trash, and recycle.
According to the Event Coordinator manual, how many outdoor event spaces are available for clients to reserve?
What is 12.
The client wants to have Berkeley Catering for their event. What is the procedure?
1. Reach out to Berkeley Catering, asking if they are available to support the event
2. If they are available, take note of Catering Planner’s name i.e. Luz or Parwana
3. Copy event (more details in manual)
4. Edit event name to “BC [your initials] [name of event]”
5. Change location to catering
6. Remove all resources
7. Remove all attached files
8. Make sure to change requestor or scheduler to [yourself - EPA]
9. Event planner
10. Send Berkeley Catering Res ID to Luz or Parwana
A client is requesting a site tour during the event planning process. What is the procedure?
EPA should:
-notify Gen to acquire keys/building access
-Add the tour onto 25Live
-Return keys after tour if used
The client informs the EPA of their event speaker list for their conference event. The EPA responds to the client informing them that the list has been added to 25Live. What was the EPA's mistake?
Not researching each speaker to see if they are high profile/ security risks.
A client left their very expensive designer watch at their event, and Events Services placed it in lost and found. The client retrieved the item and raised a complaint of it being damaged. The client emails the EPA constantly about wanting reparations. How should the EPA respond?
Respectively inform the client that Event Services is not responsible for any lost, stolen or damaged items.