Show:
Company
Sales Excellence
Product
Industry
Manufacturing
100
Epicor was established in this year
What is 1972?
100
Customer is satisfied with his or her current software and doesn't want to improve on current circumstances
What is Customer Indifference
100
A broad category of enterprise business management software which ranges from financial management to operations management
What is ERP?
100
Industry that has a high volume of Electronic Data Interchange requirements
What is Automotive?
100
Three different types of manufacturing
What are MTO, MTS, CTO, ETO, Mixed Mode?
200
The CEO and President of Epicor Software
Who is Joe Cowan?
200
Once a business problem has been uncovered, the three verbs best to use to dig deeper into those issues
What are Feel, Affect, Impact?
200
Adding a part to you quote without having to add it to you BOM.
What is Part-on-the-Fly?
200
Industry which typically requires ITAR compliance.
What is Aerospace and Defense?
200
Inventory management concept of only keeping on hand what you really need to meet the requirements by dates in time.
What is Just-in-Time Manufacturing? (JIT)
300
Holding company which purchased Epicor in September 2016
What is KKR?
300
When researching prior to a call, this is a method to ensure proper time management
What is 3x3 rule? (3 minutes to learn 3 facts)
300
The stack which Epicor platform is built on.
What are Microsoft SQL Servers?
300
Current trend of automation and data exchange in manufacturing process, (internet of things, smart homes, cloud computing)
What is Industry 4.0?
300
This department makes sure the product being made meets company standards
What is Quality Control?
400
Epicor has this many customers
What is 20,000?
400
Research statistic which points to how many times you have to reach out to someone before they respond.
What is 8-12 times?
400
Tool used to build your own particular product or item utilizing a drop down menu.
What is Product Configurator?
400
This department makes the product, usually on an assembly line.
What is Production?
500
4 of the 6 Epicor company values
What are Passion, Innovation, Teamwork, Excellence, Service
500
The goal of every call
What is appointment or referral?
500
Bridges the gap between design software and ERP
What is Service Connect?
500
The Godfather of mass production
Who is Henry Ford?