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Workflow Tasks
Acronyms
Task Detail
Tx Detail
Extras
100
Task in which user views product image and receives a label after scanning the correct product
What is Fill task?
100
OE
What is Order Entry?
100
Name a reason Tx Detail would be accessed
What is (either): Task Tracking, Pricing Information/Copay, Third Party?
100
Name the 2 functions that you can reprint a label from
What are: Open Orders Review & Rx/Tx?
100
Name the different pickup types in local EPS
What are: Waiting, Today, Future Date, Urgent?
200
Task in which user views product image and verify to complete Rx order
What is PV (Product Verification) task?
200
DV
What is Data Verification?
200
Name the different CRP statuses that can be seen from OOR
What are: SBMO - Sent to Fulfillment, SBMO - In Progress, SBMO - Shipped from Fulfillment?
200
Name all 3 notes options in Tx Detail
What are: This Fill, Notes to patient, Call Notes?
200
Name the "hot keys" for: OOR, TP Queue & Call Queue
What are: CTRL + W, CTRL + T, CTRL + O?
300
Name all user initiated workflow tasks for local EPS users
What are: OE (Order Entry), PV (Product Verification), Will Call?
300
OOR
What is Open Orders Review?
300
Name the Reject options that are used at Fill
What are: Out of Stock, Need more information, Return to DE for correction, Change Fill, Cancel this prescription?
300
Name the 4 sources from which a prescription order can come from
What are: KPHC, Hardcopy, Telephone order, KP.org?
300
Name all of the Quickdash types displayed
What are: Standard Workflow, On-File Workflow, RxConversion Workflow?
400
Name the workflow tasks that you would be able to edit the number of labels to print
What are DE and Fill tasks?
400
TP
What is Third Party?
400
Name the different type of notes that can appear during workflow
What are: This Fill, All Fills, Exception, Notes to Patient?
400
Name 3 places where language preference can be selected
What are: Filecabinet -> Additional, OE/Detail Button, DE/PE-Addtional tab?
400
Name the tab options available in the Filecabinet
What are: Information, Additional, Address, Allergy, Third Party, Rx/Tx, Notes, More?
500
Name the Get Next Tasks we use in workflow
What are: DE (Data Entry), DV (Data Verification), Fill, TPE (Third Party Exception), Patient Maintenance tasks?
500
RAR
What is Refill Authorization Request?
500
Name the different options from Record Response when resolving a RAR in the Call Queue
What are: Approved one time plus, Denied, Scan a new hardcopy, Emergency Fill?
500
Name the required fields at Data Entry RxInfo tab
What are: Rx Origin, Date Written, Prescribed Drug, Prescriber, Quantity, SIG, DAW, Refills?
500
Name the SCAL Operations team members
Who are: Annie, Brandon, Jaime, Manny, Ramona, Rick, Robert?