General Information
These are your Top 3 Priorities when responding to an emergency
Life Safety
Property Protection
Environmental Protection
This person manages the evacuation of the suite and common areas of the floor. Is also the suite monitor for the assigned suite.
Floor Warden
The building experiences a total loss of power. What is the first thing you should do?
Notify the Property Response Team and Director of Ops.
Notify the tenants' primary contacts of the emergency.
Use the PA system if available to announce that the building has experienced a power outage and reassure tenants that the incident is being investigated.
4.3.2
At what point do you consider a power outage to be "extended"?
A power outage is considered extended if it continues for 90 minutes or more.
4.3.3
You are notified that there are people trapped in an elevator. What are your first actions?
Record info about what happened.
Call 911 if any is injured or needs medical assistance.
Call the elevator contractor.
4.2
This is the term when people exit the building safely and quickly in an emergency
Evacuation
This person manages the evacuation of the assigned suite
Suite Monitor
Who is on the Property Response Team?
Property Manager or the Manager on Duty.
Engineer on duty.
Security.
1.4
The power is off for an extended period. What additional actions might you take?
Shed electrical load and /or turn off mechanical systems.
Monitor radio stations for outage info.
Check all electrical equipment and systems that are susceptible to auto start/stop in order of priority.
Determine if the elevators on backup power, if any, are operational.
Fir sites with generators, verify that the generator has started. If not, check the automatic transfer switch and start the generator manually.
4.3.3
If you can make verbal contact with the people in the elevator, what should you ask the trapped passengers?
Description of what happened.
Passengers injured or experiencing a medical emergency and the nature of the emergency.
Number of passengers in the elevator, their names, company, and phone numbers.
Elevator number.
Location.
Condition of Elevator.
4.2
This is the term when one takes refuge within a building to protect against external threats
Shelter in Place
This person ensures on one is left behind
Searcher
Should you call 911 for this power outage?
Contact the utility company to determine the cause of the outage, the size of the outage, and the anticipated duration of the outage.
Call neighboring properties to determine whether the loss of power was restricted to the one building or it affected other buildings in the area.
4.3.2
Under what conditions would you evacuate the property?
If the power outage becomes lengthy, beware of unsafe conditions such as failure of emergency lighting batteries or generators or increased CO2 buildup due to the HVAC system being off. If you become aware of an unsafe condition, consider a full evacuation of the building.
4.3.3
What should you do during the time people are trapped in the elevator?
Remain in constant contact with the elevator passengers, keeping them calm and offering to notify business associates or family and friends about the delay.
4.2
This is the person you contact if approached by the media
Laura Murray at 310-622-1781 or lmurray@hudsonppi.com
This person aids people requiring assistance
Special Assistant
Who contacts the utility company?
The person in charge or the person he or she has assigned the task.
4.3.2
If you have a generator in your building, what should you do in the event of a power loss?
Verify that the generator has started. If not, check the automatic transfer switch. And if that doesn't work, start the generator manually.
4.3.3
What should you do if you lose communications with people in the elevator?
Go or send someone to the floor where the elevator is stopped and continue verbal communication.
4.2
This is HPP's emergency response team which is made up of the EVP Operations, Chief Risk Officer, VP Engineering, Director Operations Management, Director Construction Management
Crisis Management Team
This person manages stairwell evacuation inside suites and common areas
Stairwell monitor
Are there other areas you should check?
Check the FLS equipment and fire alarm and voice communication systems to ensure that they are in working order.
Check the electrical panels.
4.3.2
What must you do once the power emergency is over?
Verify the quality and stabilkity of power on restoration.
Check, reset and/or restore power by resetting breakers or switches and tbuilding HVAC systems.
Restore all building systems and equipment back to normal operation.
Ensure the Property Response Team members who responded to the emergency have met to critique the overall operation.
Prepare Incident Report and send to Director of Ops.
4.3.3
When elevator service is restored after an entrapment, what should you do?
Go to the floor that the passengers are expected to be discharged from.
Upon release, greet passengers and help as needed.
4.2