General Information
These are your three priorities in dealing with an emergency?
Life Safety
Property Protection
Environmental Protection
1.3
This person manages the evacuation of the suite and common areas of the floor. Is also the suite monitor for the assigned suite.
Floor Warden
1.4
The building experiences a total loss of power. What is the first thing you should do?
Notify the Property Response Team (Management/Engineering/Security) and Rebecca, Senior Director of Operations.
Notify the tenants' primary contacts by phone or via Angus Notify+Response
Use the PA system if available to announce that the building has experienced a power outage and reassure tenants that the incident is being investigated.
4.3.2
At what point do you consider a power outage to be "extended"?
A power outage is considered extended if it continues for 90 minutes or more.
4.3.3
You are notified that there are people trapped in an elevator. What are your first actions?
Record info about what happened.
Call 911 if any is injured or needs medical assistance.
Call the elevator contractor.
4.2
This person is in charge in an emergency
The 1st person notified of the emergency is in charge until relieved by someone more qualified to take charge.
1.5
This person manages the evacuation of the suite
Suite Monitor
1.4
Who is on the Property Response Team?
Property Manager or the Manager on Duty.
Engineer on duty.
Security.
1.4
The power is off for an extended period. What additional actions might you take?
Shed electrical load and /or turn off mechanical systems.
Monitor radio stations for outage info.
Check all electrical equipment and systems that are susceptible to auto start/stop in order of priority.
Determine if the elevators on backup power, if any, are operational.
For sites with generators, verify that the generator has started. If not, check the automatic transfer switch and start the generator manually.
4.3.3
If you can make verbal contact with the people in the elevator, what should you ask the trapped passengers?
Description of what happened.
Passengers injured or experiencing a medical emergency and the nature of the emergency.
Number of passengers in the elevator, their names, company, and phone numbers.
Elevator number.
Location.
Condition of Elevator.
4.2
The person in charge has the authority to
To delegate tasks to other members of the team and to make decisions as necessary to guide the response.
1.5
This person ensures no one is left behind
Searcher
1.4
Should you call 911 for this power outage?
If appropriate
2.1
Under what conditions would you evacuate the property?
If the power outage becomes lengthy, beware of unsafe conditions such as failure of emergency lighting batteries or generators or increased CO2 buildup due to the HVAC system being off. If you become aware of an unsafe condition, consider a full evacuation of the building.
4.3.3
What should you do during the time people are trapped in the elevator?
Remain in constant contact with the elevator passengers, keeping them calm and offering to notify business associates or family and friends about the delay.
4.2
This is the person you contact if approached by the media.
Laura Murray at 310-622-1781 or lmurray@hudsonppi.com
2.2
This person aids people requiring assistance
Special Assistant
1.4
Who contacts the utility company?
The person in charge or the person who is delegated the task.
4.3.2
If you have a generator in your building, what should you do in the event of a power loss?
Verify that the generator has started. If not, check the automatic transfer switch. And if that doesn't work, start the generator manually.
4.3.3
What should you do if you lose communications with people in the elevator?
Go or send someone to the floor where the elevator is stopped and continue verbal communication.
4.2
This is HPP's emergency response team which is made up of the EVP Operations, Chief Risk Officer, VP Engineering, Director Operations Management, Director Construction Management
Crisis Management Team (CMT)
1.4
This person manages stairwell evacuation inside suites and common areas
Stairwell monitor
1.4
Are there other areas you should check?
Check the FLS equipment and fire alarm and voice communication systems to ensure that they are in working order.
Check the electrical panels.
4.3.2
What must you do once the power emergency is over?
Verify the quality and stabilkity of power on restoration.
Check, reset and/or restore power by resetting breakers or switches and tbuilding HVAC systems.
Restore all building systems and equipment back to normal operation.
Ensure the Property Response Team members who responded to the emergency have met to critique the overall operation.
Prepare Incident Report and send to Director of Ops.
4.3.3
When elevator service is restored after an entrapment, what should you do?
Go to the floor that the passengers are expected to be discharged from.
Upon release, greet passengers and help as needed.
4.2