General Information
Tenant Emergency Response Team Roles
Trapped in the Elevator!
100

These are your Top 3 Priorities when responding to an emergency

Life Safety

Property Protection

Environmental Protection

100

This person manages the evacuation of the suite and common areas of the floor. Is also the suite monitor for the assigned suite.

Floor Warden

100

You are notified that there are people trapped in an elevator. What are your first actions?

Record info about what happened.

Call 911 if any is injured or needs medical assistance.

Call the elevator contractor.

4.2

200

This is the term when people exit the building safely and quickly in an emergency

Evacuation

200

This person manages the evacuation of the assigned suite

Suite Monitor

200

If you can make verbal contact with the people in the elevator, what should you ask the trapped passengers?

Description of what happened.

Passengers injured or experiencing a medical emergency and the nature of the emergency.

Number of passengers in the elevator, their names, company, and phone numbers.

Elevator number.

Location.

Condition of Elevator.

4.2

300

This is the term when one takes refuge within a building to protect against external threats

Shelter in Place

300

This person ensures on one is left behind

Searcher

300

What should you do during the time people are trapped in the elevator?

Remain in constant contact with the elevator passengers, keeping them calm and offering to notify business associates or family and friends about the delay.

4.2

400

This is the person you contact if approached by the media

Laura Murray at 310-622-1781 or lmurray@hudsonppi.com

400

This person aids people requiring assistance

Special Assistant

400

What should you do if you lose communications with people in the elevator?

Go or send someone to the floor where the elevator is stopped and continue verbal communication.

4.2