ERIC
What does ERIC stand for?
Employment Retention & Incentive Curriculum
High Intelligence (IQ) means you will have high Emotional Intelligence (EQ), true or false?
False
What is Burnout?
feelings of energy depletion or exhaustion
What is workplace ethics?
Behavior relating to the moral problems that occur in business organizations.
How many generations in the workplace?
4
How long does the program last with the case management services?
12 months
Is stress a part of emotional intelligence, Yes or No?
No
What are the 7 catergories of Wellness?
Physical, Intellectual, Surroundings, Spiritual, Moral, Occupational & Emotional
What is personal ethics?
Determine individual standards of right and wrong
Active listeners provide verbal and nonverbal feedback. True or False?
True
What are the eligibility requirements to enroll into the program?
Monroe/Ontario resident, 18 years or older, U.S citizen/permenant resident, be willing & able to work
EI consist of how many domains?
4
How should you approach your wellness?
Holistic approach (mind, body, & soul)
What is ethics?
Allowing people to determine what they should do in each situation.
What are the parts of the feedback sandwich?
Positive, Constructive, Positive
What's the overall goal of the program?
Eliminate barriers to help participants maintain employment, assist with navigating community resources.
Will EI be among the top 10 most in demand skills by 2025, yes or no?
Yes
What is workplace wellness?
When all "gears" work together. Leaders, employees and your commitment to community will be agile and strong.
What are the top 3 most common code of ethics?
Respect, Accountability, Confidentiality
What's the most important step & question to ask prior to providing feedback or criticism?
Ask for permission
Who is the contact person to enroll for the program?
Keyshla Lopez
What does EI mean?
Ability to identify, understand & manage emotions positively with others & self
What are the social determinants of health?
Economic stability, Education access & quality, Access to quality care, Neighborhood & Environment, Social community
Under NYS law, employers are allowed to discriminate against workers, True or False?
Which statement best defines "communication"?
The exchange of ideas, feelings, and information by speaking writing, signs, or behaviors