Miscellaneous
How long is the probationary period for all new hire employees?
90 days.
When does "Primetime" start?
5pm
What is the proper day to start a basic training?
Tuesday.
When is the weekly report to corporate due?
Every Monday by 12pm noon.
What was the first location opened in Erie Home history?
Toledo
What are the four results that can happen on a street sheet?
1. Not home
2. Appointment
3. Pitch miss
4. Renter
What type of territory should new/low performing field marketers be in?
Lower home value.
What are the 4 tiers of the entry level weekly demo bonus plan and their payouts?
4 demos - $25
6 demos - $60
8 demos - $125
10 demos - $300
What day of the week should you take your van in for maintenance?
Friday
Name the current CEO and COO of Erie Home?
Jenilee Common and Jason Lewinski
Give an example of three time slots that would make a block set?
1pm, 3pm, 6pm.
In most scenarios, should field marketers be dropped on a street solo or in pairs?
Solo.
(Bonus!) for 200 extra points!
-Give us 1 example of a time where it is okay to drop your field marketers in pairs?
What should your show rate be for interviews?
50%
What day of the week and how often should you be conducting performance evaluations with your field marketers?
Monday and weekly.
What capital investment group currently owns Erie Home?
Gridiron Capital
When does an opportunity become a demo?
When the rep is in the house for at least 1 hour or gives a price.
What is the best way to slow down in territory?
Street sheets.
What percentage of turnover should there be for your employees?
20%
What are the three main reports that you should be utilizing in PowerBI?
1. Branch Performance
2. 611
3. Stack Ranking
Who is the original founder of Erie?
Pat Trompeter
What are the three reasons that prospects resist our help?
1. Natural Sales Resistance
2. Being Inconvenienced
3. Dislike Solicitation
What are three non-residential buildings that help identify daytime territory?
1. Schools
2. Churches
3. Hospitals
What are the four questions (in order) that you should ask someone that you're trying to recruit outside of Indeed?
1. How long have you been working here?
2. Do you enjoy it?
3. Do you make good money?
4. Would you like to make more?
What is Erie's approach to objection handling?
To make logical statements that suggest the customer may gain a benefit or avoid a loss by considering having us out to their home for an inspection.
What year was Erie accredited by the Better Business Bureau?
1982