Verbs #1
To pay back (money), typically to a customer who is not satisfied with goods or services bought.
refund
To ask for something formally and politely.
request
Unsure or slow in acting or speaking.
hesitant
A worried or nervous feeling about something, or something that makes you feel worried.
concern
This word means: likely, but not certain.
presumably
To cause worry or make anxious.
concern
To express regret or say sorry for something.
apologize
Promised to repair or change, under warranty
guaranteed
The act of asking politely or formally for something.
request
This means, finally or in the end.
ultimately
To state or show a feeling, opinion or a fact.
express
To settle or find a solution to something.
resolve
Making you feel slightly worried.
concerning
An act of saying that you are sorry for something wrong you have done.
apology
This means, extremely powerful or forceful and capable of causing damage.
violently
To promise to repair or change something it if a fault or defect develops within a period of time.
guarantee
To pause before saying or doing something, especially if you are unsure or uncertain.
hesitate
Causing you to lose confidence, hope, and energy.
disheartening
An amount of money that is given back to you, especially because you are not happy with a product or service that you have bought.
refund
This means, without being aware of something; unintentionally.
unknowingly
To not stay together or break into pieces.
fall apart
Acknowledge another person's emotions, thoughts, experiences, values, and beliefs.
validate
Showing that you feel sorry about having caused someone problems or unhappiness.
apologetic
A promise that something will be done or will happen, especially a written promise by a company to repair or change a product that has a fault.
guarantee
This describes acting in a way that is not immediate or quick because you are nervous or not certain.
hesitantly