Roles in Management
Management Functions
Qualities of a Manager
Skills of a Manager
100

Often the first person who is considered when a new employee needs to learn the job

What is a Trainer?

100

One of the most common management activities

What is Planning?

100

Conveys ideas in terms the listener can understand

What is an Effective Communicator?

100

Understand the underlying issues, not just the symptoms

What is Problem Solving?

200

You are helping another person to develop their job and career

What is a Mentor?

200

Follow plans through to closing

What is Monitoring?

200

Responsible for team's performance; successes and failures

What is Accountability?

200

Develop work teams from groups of employees whose work is interdependent

What is Fostering Teamwork?

300

Responsible for representing the employee's requests to a higher level of management

What is an Advocate?

300

Establishing direction and influencing others to follow

What is Leading Others?

300

Consistently generate new ideas

What is Creativity/Innovation?

300

Working with your people in ways that cause them to take personal responsibility for specific work tasks

What is Delegating?

400

Deemed to be the person in charge when people are looking for direction

What is a Manager/Boss?

400

Activities to collect and configure resources in order to implement plans

What is Organizing?

400

Get to know your staff and build relationships

What is Trust/Honesty?

400

Effects change in behavior of others

What is Influencing Others?

500

Shows, observes, give feedback, and suggests improvements in staff performance

What is a Coach?

500

Is a part of planning & breaks work down into manageable portions

What is Coordinating?

500

See things from other person’s point of view

What is Empathy?

500

Connect work tasks to those inner drives

What is Channeling Motivation?