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EoC framework
Effective workplace culture
transformational facilitation
PD principles
Self care and wellbeing
100
What are the 6 phases of the Essentials of Care cycle?
preparation, assessment, feedback, action planning, implementation, evaluation.
100
what are the 4 CORE values within SESLHD?
Collaboration, Openness, Respect, Empowerment
100
What is transformational facilitation and what does this mean to you?
enabling others to achieve holistic person centred care, empowering, enlightenment, emancipation, critical reflection, cooperative participation (CIP), active learning, change for improvement, Being person centred, working with peoples values and beliefs about themselves and their practice, engaging in a level of support and challenge, role modelling, leadership.
100
how many practice development principles are there?
9
100
what are 3 examples of self care?
mindfulness, exercise-back care, pilates, yoga, relaxation and meditation, healthy eating, socialising with friends, hobbies,
200
Name at least 4 EoC domains
personal care, documentation, promoting self management, medications/IV fluids, privacy and dignity, clinical interventions, clinical monitoring, preventing risk & promoting safety, learning and development culture, maternity, woman centred care, the woman's wellbeing, midwifery care, enabling care of self and infant, medication and blood products, documentation & communication, promoting health and minimising risk, Learning and development culture.
200
Thinking about your workplace, what would you see, hear, feel in your unit that would relate to positive effective workplace culture? give 4 examples
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200
Name 2 main styles of facilitation, and give 2 examples of when each style may be used in practice
Doing for others :- Transactional- episodic contact, immediate practical technical help. traditional teaching method (didactic), low intensity on mass teaching (lecture, forum) Enabling Others:- Transformational -sustained partnership, developmental learning, adult learning, high intensity minimal coverage. Co-counselling, critical reflection.
200
Can you name 3 of the 9 PD principles?
Person-centred, effective workplace culture, facilitation, CIP, active learning (work based), development and use of EBP, evaluation, use of creativity, main focus of care is at micro level but requires support on all levels,
200
What is available with SESLHD to support staff well being? name at least 2 services available
Nursewell app, sankalpa, fitness passport, EAP, clinical supervision, mentorship programs, Nursing and Midwifery Support 24/7 service.
300
a. what is EoC and what is it about? b.what are 3 positive outcome of EoC for staff, patients and/or the organisation?
Quality framework for insuring staff have a voice about how care is provided, puts the patient at the centre of care to ensure good outcomes and positive experience, Develops and strengthens teams to support each other to respond to opportunities and challenges within the health care system, Identifying what is important to us and our values achieved by involving staff to critically evaluate clinical care the workplace culture and environment from the perspective of the staff,patients and organisation. AIMS:- identify opportunities for development of practice, engaging clinicians in practice development, celebrating excellence in practice, activating locally developed plans to improve practice, linking care to organisational priorities and national standards. BENEFITS NaMO 2014 people and culture- Improved workplace culture, improved staff engagement, Improved teamwork, Improved patient and carer satisfaction, Clinical- Improved patient outcomes, Decreased clinical incidents, Improved patient care, Environment, safer work environments, more efficient work environments.
300
What enables effective workplace culture within the organisation ? please provide 3 examples
person-centeredness, lifelong learning, high challenge and high support, leadership development, involvement, collaboration, and participation by stakeholders (including patients), evidence use and development, positive attitude to change, open communication, teamwork, safety (holistic), values, vision, mission, innovation and creativity, change is driven by consumers/users/communities, shared governance, formal systems to evaluate, skilled facilitation, flattered and transparent management, enabling approach to leadership and decision making, organisational readiness, human resource management support,
300
What are 4 key skills, knowledge or attributes of a transformational facilitator?
energy, tenacity, values and beliefs, person centred, flexible, sensitive, knowledge, creativity, credibility, authenticity, political awareness, role model, thinks critically, uses CIP, positive regard for others, life long learner, provides high challenge and high support,
300
What are the main elements of person centred care? name 3
compassion, dignified and personalised, therapeutic relationship, empowerment, continuous personal and professional development for staff.
300
What are the signs and symptoms of work place stress and burnout?
Increased sick leave, Increased staff turn over (reduced staff retention), disengagement/loss of motivation/avoidance, increased conflict, exhaustion/burn out, physical symptoms/illness/lowered immunity, reactivity/catastrophizing.
400
Following workshop 1, what activities have you used or could you use to engage your team in preparation phase of EoC?
Information session, Ways of working (WOW), values clarification, Display values and WOW, vision statement, celebrate achievement.
400
Positive attitude to change is part of effective workplace culture. Can you name the 6 steps of Prochaska and Di Clements stages of Change Model?
Pre-contemplation, Contemplation, Preparation, Action, Maintenance, Relapse.
400
What are 3 tools that you have used or observed to enable face to face facilitation in practice with teams?
brain storming post it notes, mind mapping, circle of concern/influence, CCI, picture cards, small group work, use of laminates, youtube/apps media, power point, role play, walk around gallery, ice breaker, energizer, surveys.
400
How could you incorporate creativity into the EoC program?give 3 examples that you have tried or observed
before craft/artwork, visual presentation-poster, role play, game activities-ice breakers (cards, wool,), EoC board, vision statements.
400
What methods can you use for self reflection personally and in professional practice?
quiet space, walk/bath, journal/diary, craft/art/music, talk to friends/colleagues, Nursewell app, Nursing and Midwifery Team www.nmsupport.org.au/ e templates- Bortons, Gibbs, Miezrows, Atkins & Murphy, active learning group, buddy/coach/mentor/critical companion.
500
What strategies could you use to collect data in your unit during assessment phase?
patient stories, observations, audits, IIMS, complaints, RCA, workforce data, ie sick leave staff retention, unit and organisational surveys, staff feedback.
500
Teamwork is an essential component of effective workplace culture What are the 5 stages of group development according to Tuckerman's theory?
Forming, Storming, Norming Performing, Adjorning.
500
What are 3 examples of practical strategies that could be used to extend your facilitation development skills within your unit, facility, LHD and/or externally?
Unit- Co facilitation unit sessions, COP, EoC presentations (showcase). Facility- Co facilitate in other units, observation and patient story workshops, gatherings. LHD - co facilitate EoC workshops, LHD coordinator team planning. External- International PD school, PD conferences, EoC showcase, coaching.
500
What strategies can be used to enable work based learning (active learning) ?
protected time, role play/demonstration, simulation in unit/labs, clinical supervision at point of care, learning packages, clinical rounding, case studies, practice with equipment, MDT meetings.
500
What is the purpose and potential outcomes of using critical reflection in practice?
Self awareness, EI, professional and personal development, development of critical thinking/challenging the process, debrief, enabling enlightenment /empowerment , celebrate and recognise achievements/wins, clarify values and vision.