Personality & Behavior
These five broad traits, openness, conscientiousness, extraversion, agreeableness, and neuroticism, are known collectively by this term
What is the Big Five personality model?
This term describes settling for the first acceptable option rather than searching for the optimal one
What is satisficing?
This is the first stage of team development, when members test boundaries and seek direction
What is forming?
This type of stress is positive and can actually help improve focus and performance
What is eustress?
Acting consistently with moral principles, even when no one is watching, demonstrates this kind of behavior
What is ethical behavior?
This Big Five trait describes people who are dependable, organized, and achievement-oriented, and most consistently predicts success across job types
What is conscientiousness?
This bias occurs when people continue a failing course of action simply because they’ve already invested time or resources
What is escalation of commitment?
When individuals put in less effort while working in a group than when working alone, this occurs
What is social loafing?
This concept reflects the belief that your actions, not luck or external forces, determine what happens to you
What is an internal locus of control?
Behaviors that intentionally harm the organization or its members fall under this category of workplace behavior
What are counterproductive work behaviors (CWBs)?
This concept reflects a person’s confidence in their ability to successfully perform specific tasks
What is self-efficacy?
This mental shortcut leads us to judge the likelihood of events based on how easily examples come to mind
What is the availability bias?
In highly cohesive groups, the drive for harmony sometimes leads to poor decisions. A phenomenon known as this
What is groupthink?
In stress theory, this term describes the process of judging whether a situation is a threat, while its counterpart involves evaluating how to handle it.
What is the difference between primary and secondary appraisal?
Helping coworkers voluntarily without expecting a reward demonstrates this positive workplace behavior
What is organizational citizenship behavior (OCB)?
This Dark Triad personality trait, characterized by confidence and a desire for admiration, is most strongly linked to career success in salary and status
What is narcissism?
This bias involves attributing personal successes to internal causes and failures to external factors
What is the self-serving bias?
A team achieves high performance when members possess complementary skills, mutual accountability, and this shared guiding purpose
What is a common or shared goal?
This personality pattern, marked by competitiveness, time urgency, and hostility, is associated with an increased risk of heart disease
What is the Type A behavior pattern?
Damaging company property or stealing supplies are examples of this specific type of counterproductive behavior
What is property-oriented CWB?
This Dark Triad trait describes individuals who manipulate and exploit others for personal gain
What is Machiavellianism?
Presenting identical information as either a gain or a loss influences choices because of this cognitive bias
What is the framing effect?
This strategy, which ensures each member’s contributions can be tracked, helps reduce social loafing
What is increasing identifiability?
These three components, control, commitment, and challenge, describe this psychological trait that helps people remain resilient under pressure
What is psychological hardiness?
This process allows individuals to justify unethical behavior by comparing it to worse actions
What is moral disengagement (advantageous comparison)?