ESSentials Wrap-up

Service ESSentials

100

I am one of Maritz' core values and David Peckinpaugh's motto in life.

First, Take Good Care of Each Other

200

We are the words "tattooed" under Andy Thomas' eyes in the ESSpalooza slide deck and also a motto of most Event Planners

ALWAYS TIRED

300

I am a piece of advice (any advice!!) the ESSpalooza panel suggested for providing outstanding service. 

The game facilitator will decide if your answer is correct!

400

This is advice given by the ESSpalooza panel on how to deal with a partner team who may have had an issue meeting and exceeding expectations.

Correct answer will include: be kind, collaborative, solution focused, handle on side, don't throw under the G-bus!

500

I am the name of the dog on the ski trip who was introduced the guest and his son, by Andy.

SNOWBALL!

Feeding Frenzy

100

I am the number of minutes a F&B break service should be ready (prior to the scheduled break time)

15

200

We are three recent F&B trends

healthy options, bright colors, unique presentations, sustainability, no-waste, education, interaction, low sugar, grab & go, unique beverages

300

I am how many drinks a person generally drinks in an hour.

2.5

400

I am a person who is a vegetarian, but chooses to eat fish.

A pescatarian

500

I am the number of hours food can remain out to eat, after leaving the kitchen (includes transportation time)

4 hours

You're Advanced

100

I am the minimum number of minutes in advance that a simple meeting should be checked in advance to assure all is well.

30 minutes

200

I am the ideal overset of seating in a room.

3-5%

300

We are 3 of the steps you should take when advancing a function.

count chairs, count tables, check for cleanliness, check temperature, check AV is functioning.

400

We are two locations in or around the function room you should always know.

Restrooms and Fire Exits

500

When connecting with partner teams before a function space, you should always provide me to them...

way to contact/find you (email, cell, ping, etc)

Fancy Meeting you Here

100

We are the two most important things to consider when a meeting is planned and delivered.

Goals and Objectives

200

I am the term for described slanted or angled seating arrangements

Chevron

300

I am the number of people who can generally sit around a 72" round

10 people

400

I am the name of a microphone that is typically clipped on to a lapel.

Lavalier Mic

500

I am an appropriate calming statement to share with an event host when the technology is not quite working yet and the event is about to begin.

Team decides if your answer is a winner!

Keeping Up with the Executives

100

I am the best place within Google to learn about Executives

MOMA

200

I am the service philosophy or motto of Maritz Travel President, Steve O'Malley

How you Treat Anyone is How You Treat Everyone.

300

I am another word for executive, but Maritz refrains from using me when referring to special attendees.

VIP (everyone is IMPORTANT to us!)

400

I was Kim Kardasian on the Keeping Up the the Executives slide!

Hannah Yarborough

500

We are 3 things to consider in terms of Executives transportation, arrivals or departures.

answers may include: times, time needed to get ready, entrance, parking/valet, credentials/badges, the weather, luggage/bags