BEAUTY
Beauty and wellness is at heart a ______ industry.
creative
Why is it important to practice diplomacy in your career in beauty and wellness?
Because it shows you can deliver messages in a kind way.
Because we know that Sheila has written down the purpose and values by which she wishes her business to work and function, we know that she has done which of the following?
Created a company mission statement
Harvinder has mastered his study habits. He knows that, for the exam tomorrow, he will be able to recall the rules of “attentiveness, creativity, and excellence” by remembering “ACE.” Which of the following has Harvinder employed in his studies?
Acronyms
Within seven ______, someone will establish eleven ______you.
seconds; impressions of
On the job, punctuality is ______.
a professional responsibility
Social media websites, including photo-sharing sites, can quickly diminish a person’s reputation if ______ is neglected.
media etiquette
Marina is admired by everyone at her workplace because of her daily maintenance of cleanliness and good healthful habits. What, specifically, is it about Marina that her coworkers admire?
her personal hygiene
Not crossing your arms when listening to clients or team members is an example of ______.
being aware of your body language
When reflective listening, it is important to ______.
not interrupt while the client is speaking
When should you try to upsell services?
when working with a new client with whom you are not familiar
______ is the FIRST step in making meaningful on the job communication a reality.
Behaving in a professional manner
Which of the following should you do as your employee evaluation draws near?
Perform a self-evaluation.
If you have received a vaccination for the flu, your immunity to that flu is said to be ______.
acquired
As an employee of a salon, spa, or barbershop, when you are feeling sick or under the weather, you must ______.
use your best judgment to determine whether you are healthy enough to work
Why is it important for beauty professionals to maintain a healthy weight?
The lower extremity joints were not designed to hold extra weight.
What should a beauty professional do if they experience a hair splinter?
Remove it immediately with warm water and tweezers.
Karl is unsure as to whether he should report to work. He is aware of the virus passing through his workplace, carried both by coworkers and clients. Karl comes to you, his manager, and asks whether he is safe to work. He tells you he is certain he has an acquired immunity to the virus but is still nervous about coming down with the illness. If, in fact, Karl does have an acquired immunity to the virus, which of the following would be the most appropriate advice to give him?
“Karl, because you've already had the virus, your chances of catching it again are relatively small.”
What destroys all microbial life?
sterilization
When an individual’s immune system prevents transmission, it ______.
prevents illness
The difference between respiratory droplets and airborne transmission is ______.
respiratory droplets do not stay in the air as long
The presence of pus is a sign of ______
bacterial infection
There can be no bacterial infection without the presence of what?
pathogenic bacteria
HIV is spread through what means?
from person to person through the blood
How long does it usually take for quat solutions to disinfect implements?
10 minutes
Often, clients who are just getting sick can be contagious without showing any signs of infection. These clients are considered ______.
asymptomatic
OSHA defines PPEs as ______.
specialized clothing or equipment worn by an employee for protection against a hazard
What should be performed after removing one pair of gloves and before putting on a new pair?
wash hands
A(n) ______ is contact with nonintact (broken) skin, blood, body fluid, or other infectious materials as a result of the performance of a worker's duties.
exposure incident
What should you do if a tool or implement is dropped on the floor during a service?
Either replace or disinfect it prior to continuing the service.
Jodie has spent the better part of an hour using plenty of soap and warm water to remove all of the visible dirt and debris off of her station and the surrounding area. Jodie has just thoroughly ______ her station.
cleaned
How many elements are known to science today?
118
What does an oxidizing agent do?
releases oxygen
What did the Safety Data Sheet (SDS) replace?
the Material Safety Data Sheet (MSDS)
SDS are designed for:
use in an emergency
Thomas, owner of a local beauty business, insists that there is an SDS available for every chemical used. Why is Thomas so strict about this?
Because it is a requirement of OSHA.
Jamil plugged an electrical device into the outlet on the wall and it immediately started to spark. Jamil, very startled, wasn’t sure what to do. What should Jamil do?
Unplug the device immediately and use another until that one can be repaired.
Which of the following should you NOT do if you want to enjoy similar success to that of top professionals in the beauty and wellness industry?
Rely on others.
If you want to subtly increase the breadth and scope of your professional contacts, you should start with ______.
networking
The average time a potential employer will spend scanning a resume before deciding whether to grant an interview is ______.
20 seconds
Why is it important to use action verbs on your resume?
Because it makes accomplishment statements more positive.
After submitting a resume to and requesting an interview with the owner or manager of a salon, spa, or barbershop, you should make a follow-up contact within a ______.
week
Jamil is a bit nervous. He has recently passed his written state board licensing exam and must now prepare for the practical exam. As Jamil’s friend, which of the following would be the BEST piece of advice you could give him?
Look the part: neat, clean, and professional.
Why should beauty professionals familiarize themselves with a multitude of compensation structures before starting their careers?
There are a variety of ways employers within the beauty and wellness industry might compensate their employees.
Why is it important for you to report all of your income, even cash tips that are not shown on your paycheck?
You will increase the amount of Social Security benefits you’ll receive after retirement.
If you are using an expensive product during a service, which of the following should you AVOID doing if you’re trying to sell this product to your client?
discussing the cost savings of the generic brand
Your first job in this industry will also likely be your ______ job.
most difficult
Although Jamie did not have to set up her own small business, she does pay the owner of the establishment she works at a portion of every client fee in exchange for the use of the station and the space. Jamie is MOST likely a(n) ______.
independent contractor
You will want to base your business location on ______.
your primary clientele and their needs
Why will you need to purchase insurance when you open your own business?
It protects you against malpractice suits.
Xavier’s instructor has told him repeatedly that in addition to the artistic aspects of the beauty industry, he should also have a keen business knowledge of it. Why did Xavier’s instructor give him this advice?
because it will serve him well in managing his professional finances and business practices
Orlando has been working day and night to open his own business. Two nights ago, he completed his executive summary. Last night, he worked on his financial documents. And today and this evening, he’s been working on his supporting documents. Over the past several days, which of the following has Orlando been preparing?
his business plan