How many watts are in a kilowatt?
1,000
What three qualities must disinfectants used in salons, spas, and medical facilities have?
bactericidal, virucidal, and fungicidal
What is NOT one of the golden rules of human relations?
bear down and work harder when you are overwhelmed
What term refers to the impression projected by an esthetician's outward appearance and conduct in the workplace?
Professional Image
What is the science of designing the workplace, its equipment, and tools to make specific body movements more comfortable, efficient, and safe?
Ergonomics
When should you wash your hands?
before and after a service
What should you do when using electrical equipment?
read all instructions carefully before attempting to use new equipment
What type of bacteria causes abscesses, pustules, and boils?
staphylococci
What should you try to do when a situation with a client is beyond your control?
communicate past the issue
What term refers to the daily maintenance of cleanliness and healthfulness through certain sanitary practices?
Personal Hygiene
What types of food should you choose?
High in nutrients and low in calories
When should the client intake form be mentioned to the client?
When the client schedules the appointment
What color is typically used to indicate that an electrode is a cathode?
Black
What is the most common type of bacteria?
bacilli
Generally, if clients are more than _____ minutes late, they should be asked to reschedule.
15 minutes
What food should esthetician's avoid during the work hours because its odor can linger?
Onion
How much of your daily food intake should consist of fat?
about 26%
What is the final step of the 10-step consultation process?
reiterate everything you and the client have agreed upon
What does anaphoresis do?
stimulate and irritate the nerves
What are the two new cells created through binary fission called?
daughter cells
What is the first thing you should do when a conflict arises with a dissatisfied client?
apologize for the client's displeasure
What type of approach is generally best when applying makeup?
clean and natural
How many common amino acids are there?
20
How long does it take to perform most facials?
60 Minutes
What is NOT a benefit of using Tesla high-frequency current?
decreases elimination and absorption
What is a sign that a client has human papilloma virus (HPV) or plantar warts?
clusters of small black dots on the bottom of the foot
What should you do when faced with a difficult client?
use language that evokes a positive response
What should your makeup do?
accentuate your best features
What is an example of a monosaccharide?
Fructose
What are the three components of the three-part procedure?
pre-service, actual service, and post-service
Who holds the tube electrode with the indirect method of application for high-frequency current?
The Client
What is a type of fungus that affects plants or grows on inanimate objects, but does NOT cause human infections in the salon?
Mildew
What should you do when communicating with fellow staffers?
remain objective
What is not part of your physical presentation?
mood
What is an example of a water-soluble vitamin?
Vitamin C
What should you do NEXT after checking the water level on the vaporizer when preparing the facial room?
replace any disposable implements you may need
What is a characteristic of short wavelengths?
penetrate less
What form of decontamination is NOT recommended for use in salons or spas?
dry-heat sterilization
What should you AVOID when communicating with your salon manager?
complaining about colleagues
What should you do to maintain good standing posture?
balance your neck directly above your shoulders
What type of food contains vitamin B-6 (pyridoxine)?
Leafy green vegetables
How long does it typically take to clean up after a service?
10-15 minutes
What color the of light is a combination of all the visible rays of the spectrum?
White
What strength bleach solution can be used for disinfecting implements that have come into contact with blood?
10%
What question should you ask clients about their lifestyle during the consultation?
Their lifestyle
What helps to enhance your professional image?
practicing confidentiality
What does inositol aid?
hair growth
What should you do when disinfecting the equipment and facial room?
remove all used items from the inside of the towel warmer
What type of ultraviolet (UV) rays are known as the burning light?
UVB
What statement about phenolic disinfectants is true?
they are a form of formaldehyde
What should you do when faced with a no-win argument?
remove yourself from the situation
What do people do when they believe in themselves?
stick to what they believe is right
What is not a potential consequence of a vitamin E deficiency?
Rickets
What should you do when cleaning and preparing the treatment room at the end of the day?
refill the steamer
What is NOT a benefit of LED treatments?
Shrink Melanomas
What should you do when using disinfectant?
follow the instructions the label for diluting it
What should you do when a conflict arises?
be assertive without being overbearing
When people are secure, how do they feel?
Confident
What term refers to vitamin-containing substances that are converted to the actual vitamin once they are in the body?
Precursors
What is the FIRST step in performing services?
planning and preparing the treatment room