Responsibilities
What's the "Code"
Who are we?
Compliance
100

If you see something...

What is Say something

100

a set of rules that guides ethical behavior and decision-making

What is a Code of Conduct

100

“Pave the way for everyone to achieve their healthiest life.”

What is our mission

100

following laws, regulations, and company policies.

What is Compliance

200

Who as a duty to report suspected acts of wrongdoing?

What is Everyone

200

when personal interests interfere with professional responsibilities

What is a Conflict of Interest

200

Put the Customer First, Be Remarkable, Succeed Together, Own It, Find a Better Way, Do the Right Thing.

What are our company values.

200

a system to ensure an organization follows laws, regulations, and ethical standards.

What is a Compliance Program


The government business must follow the 7 elements provided in their guidance

300

Helps maintain integrity, prevent misconduct, and uphold our company's values.

What is Me (when I speak up about ethical concerns)

300

Is it ok for associates to accept gifts of money or gift cards from members as a sign of appreciation?

What is No

300

ensuring everyone has fair access to health care and opportunities, regardless of race or background.

What is racial and health equity

300

rules and guidelines that direct how tasks and decisions are carried out in an organization.

What is policies and procedures?

400

How to speak up about ethical concerns/suspected misconduct if the need arises?

What is...

- You can report to your leader,  

- you can report to the Enterprise Ethics and Compliance team, or  

- you can report to the hotline. 

400

a form where you declare any personal interests or relationships that could affect your work.

What is a statement of Disclosure

400

doing the right thing, even when no one is watching.

What is Integrity

400

teaches employees the rules, laws, and policies they must follow at work.

What is Compliance training  

500

Punishing someone for reporting misconduct or participating in an investigation.

What is retaliation

See our non-retaliation policy available on Access

500

To protect associates who report misconduct from retaliation.

What is the Whistleblower Protection Act?

500

Who is the company’s Vice President, Chief Compliance Officer?

Who is Tracy E Tracy

500

intentionally deceiving someone for personal or financial gain.

What is Fraud