Commitment to others good and fairness can be associated with this principle
A) What is Morality
B) What is Integrity
C) What is Justice
C) What is Justice
What should you do if a client offers you money or a gift?
A) Accept the gift and thank the client for their generosity.
B) Politely refuse the offer and report it to your supervisor.
C) Keep the gift but disclose it to your supervisor later.
B) Politely refuse the offer and report it to your supervisor.
Acting with honesty and strong moral principles, even when no one is watching. Which of the following?
A) What is Integrity
B) What is Dignity
C) What is Truthful
A) What is Integrity
True or False
It's okay to share tenant information with police without consent if someone's safety is at risk.
What is True
The legal, ethical and moral obligation to ensure the safety and well being of others.
A) What is Confidentiality
B) What is Duty of Care
C) What is Professional Boundaries
B) What is Duty of Care
Right and Wrong can be associated with this principle
A) What is Justice
B) What is Morality
C) What is an Ethical Dilemma
B) What is Morality
A family member or client asks you to witness and sign a document. What should you do?
A) Witness and sign the document if you know both parties involved.
B) Politely explain that company policy prohibits you from witnessing or signing client documents.
C) Sign the document but ask a colleague to verify your actions afterward.
B) Politely explain that SPRINT policy prohibits you from witnessing or signing client documents.
Valuing others, listening to them, and treating them with dignity. Which of the following:
A) What is Active listening
B) What is Respect
C) What is Validation
B) What is Respect
True or False
Leaving paperwork with client information in your car or at home is acceptable if you plan to return it the next day
What is False
Broken stairs, burned out light bulbs, exposed wires, and tripping hazards at SPRINT locations would be classified as:
A) What is Workplace/Public Safety Hazards
B) What is Minor housekeeping issues
C) What is Normal wear and tear that doesn’t need reporting
A) What is Workplace/Public Safety Hazards
Character and righteousness can be associated with this principle
A) What is Integrity
B) What is Ethics
C) What is Morality
A) What is Integrity
A client asks for your personal phone number so they can contact you outside of work. What do you do?
A) Politely decline and let the client know they should call the office if they need to reach you.
B) Share your personal phone number but ask the client to only call during work hours.
C) Give your number to the client and tell them texting is better than calling.
A) Politely decline and let the client know they should call the office if they need to reach you.
Being obligated to act in the best interests of others and fulfill duties. Which of the following:
A) What is Responsibility
B) What is Mutual Agreement
C) What is Liability
A) What is Responsibility
A PSW shares a client's health update with another client in the elevator. Which of the following:
A) What is a Breach of Confidentiality
B) What is Conflict of Interest
C) What is Whistleblowing
A) What is a Breach of Confidentiality
Clients have walkers that are in rough shape, loose shoelaces, broken canes, and medications left behind. These are examples of:
A) What is Normal wear and tear of personal belongings
B) What is Client lifestyle choices
C) What is Health and Safety Concerns
C) What is Health and Safety Concerns
A choice has to be made between different courses of action however, none of them feels like the right one. This situation can be referred as...
A) What is Problem Solving
B) What is an Ethical Dilemma
C) What is Conflict Resolution
B) What is an Ethical Dilemma
What if a client asked you to drive them to the bank, in your car. What should you do?
A) Agree to drive them, but only if it’s a short distance.
B) Drive them to the bank as long as they cover gas money.
C) Explain that it is against policy to drive clients in your car and politely decline.
C) Explain that it is against policy to drive clients in your car and politely decline.
Being truthful and straightforward, not deceiving or misrepresenting facts. Which of the following:
A) What is Disclosure
B) What is Impartial
C) What is Honesty
C) What is Honesty
A PSW takes a picture of a client during a birthday celebration and posts it on social media without consent. Which of the following:
A) What is Breach of Privacy
B) What is Conflict of Interest
C) What is Breach of Consent
A) What is Breach of Privacy
Helping a client put on their coat and hat, reuniting a client with their lost medication, cane, or wallet, cleaning up a large spill on the floor, reporting hazardous working conditions, and reporting suspected elder abuse or neglect appropriately are all examples of:
A) What are examples of Duty of Care
B) What are extra tasks staff can choose to do if they have time
C) What are responsibilities that only a supervisor is required to handle
A) What are examples of Duty of Care
What is the model "POF VO CAR” (problem; owner; fact; value; options; choose; act; review) intended to be used for?
A) What is a Confidentiality Statement Policy
B) What is SPRINT Senior Care's Mission Statement
C) What is an Ethical Decision-Making Guide
C) What is an Ethical Decision-Making Guide
A client falls in their room, but they ask you not to tell their family as they don’t want to worry them. What should you do?
A) Respect their wishes and keep the fall private.
B) Speak to the client about the importance of keeping their family informed of all health concerns, including falls, and report the incident to your supervisor right away.
C) Wait to see if the client feels better before deciding whether to tell anyone.
B) Speak to the client about the importance of keeping their family informed of all health concerns, including falls, and report the incident to your supervisor right away.
Generosity and willingness to help those in need. Which of the following:
A) What is Activism
B) What is Advocacy
C) What is Charity
C) What is Charity
This legislation governs the collection, use, and disclosure of personal health information in Ontario.
Which of the following:
A) What is PHIPA (Personal Health Information Protection Act)
B) What is HIPPA (Health Insurance Portability and Accountability Act)
C) What is the Doug Ford Act
A) What is PHIPA (Personal Health Information Protection Act)
Counseling services and stress management programs provided to employees are examples of:
A) What is General Workplace Safety Procedures
B) What is Optional Social Activities
C) What is Mental Health Supports
C) What is Mental Health Supports