Rather than lowering the price, add services to the product, including warranty, customer support, and maintenance.
What is a Product Subscription?
If the services you provide are not well received by customers and they choose another company.
What is Losing Customers?
The final assessment you make based on all considerations.
What is a Decision?
Being honest and reliable, involves keeping promises and maintaining confidentiality.
What is Trustworthiness?
Taking a product and changing certain components to affect either performance or cost.
What is Re-Designing
Questions asked to determine whether customers are willing to pay higher prices to keep the same level of quality for the product they are buying.
What are Customer Surveys?
Consumers who don't give positive feedback to the changes you wish to implement.
What are Undesired Results?
Taking all the steps to ensure that your work is seen to the end.
What is Follow Through?
Treating others with dignity and valuing their perspectives, regardless of differences.
What is Respect?
Leading a customer to believe that a product is of the same high quality, while you are making it cheaper.
What is Deception?
What is a Cheaper Product?
What is a Compromise?
Making a decision based on not what is best for you, but is most ethical.
What is an Ethical Decision?
Being accountable for one's actions, fulfilling obligations, and making ethical decisions.
What is Responsibility?
A vital asset that reflects how others view an individual or organization and plays a crucial role in relationships and success.
What is a Reputation?
Going to a superior with your concerns about the redesign plan.
What is Communicating the Issue?
Continuing the redesign plans despite your concerns.
What is Disagreeing?
Something that you define yourself by, and are not willing to compromise because to do so would be wronging yourself.
What are Personal Values?
Ensuring just treatment for all, being open-minded, and avoiding favouritism or bias.
What is Fairness?
A decision-making model to help you determine what you should do.
What is A.C.T.?
If you believe the redesign will be harmful you can do this, with consequences.
Being terminated from your position for defying direct orders from a superior.
What is Losing Your Job?
Discuss the consequences and the OACETT Code of Ethics with your employer before acting.
What to do before compromising quality?
Showing empathy and compassion for others, and being willing to help those in need.
What is Caring?
Disregarding safety in the name of profit.
What is Negligence?