What should you do with your napkin when you sit down?
Place it on your lap.
What should you do with your phone during a meeting or interview?
Silence or turn it off.
How do you politely join a group conversation?
Wait for a pause and say something like, "Mind if I join you?"
What does "dress for the occasion" mean?
Wear clothing appropriate for the setting or event.
What should you do when boarding a plane or train?
Let passengers ahead of you move first and be patient.
Which direction should you pass food at the table?
To the right.
True or False: It's okay to text while someone is talking to you.
False
What should you do if you accidentally interrupt someone?
Apologize and let them finish.
Why is a smile part of good etiquette?
It shows friendliness and makes you approachable.
True or False: It’s okay to remove your shoes on a plane.
True, but only if your feet are clean and you’re not bothering others.
What does it mean to "work from the outside in" with utensils?
Use the outermost utensils first, moving inward with each course.
What's one good rule for email etiquette?
Use a respectful greeting and proper grammar.
True or False: It's okay to gossip as long as it's true.
False
What's one thing to avoid in professional dress?
Wrinkled or overly casual clothing.
How can you be courteous to hotel staff?
Greet them politely and say thank you.
What should you do if you drop your fork?
Ask the server for a new one.
Is it appropriate to have your phone out during a formal dinner?
No, keep it off the table and out of sight.
What's a polite way to end a conversation at a party?
"It was great chatting! I’m going to mingle a bit more."
What should you do if you're unsure about a dress code?
Ask in advance or dress slightly more formal than casual.
What's a polite way to handle travel delays or issues?
Stay calm and speak respectfully to staff.
s it polite to start eating before everyone at the table is served?
No, wait until everyone is served or the host starts.
What's one way to respectfully ask someone to put away their phone in a group setting?
Kindly say something like, "Let’s all be present for this conversation."
If someone makes a social mistake, what's a good way to respond?
Be gracious and don’t call them out publicly.
What does "first impressions matter" mean?
People often form opinions quickly based on appearance and behavior
How should you act in shared travel spaces like buses or airports?
Be aware of your noise level and personal space.