Etiquette 101
What is Etiquette
Polite behavior in society
What are three examples of basic classroom/workplace Etiquette
Be punctual
Follow rules
Practice active listening
Respect teachers and classmates
Knock and ask before you enter
What should you do if you need an item that's in front of a person?
Ask them to pass it
Give one example of proper email etiquette.
*Greeting with person's name
*Correct Spelling and grammar
*Do not use ALL Caps
*Sign off
Define adaptability
Being able to change or adjust to a situation
When should you practice proper etiquette
Every moment of the day!
What do you do before throwing something out while in class?
Name 2 things
Raise your hand.
Ask for movement.
Name 3 examples of table etiquette
*Don't talk with food in your mouth
*Chew with your mouth closed
*Use your napkin
Where should your phone be when you are at checking out at a store?
In your purse or pocket.
What is inquisitive?
To be curious about things. Not afraid to ask questions.
Define punctual
Being on time
What needs to be left out of the classroom?
War stories
Private conversation
Conversations with staff
What do you do with your phone
Put on Silent mode
When on a conference call, what do you do
Mute when not speaking
When meeting someone new, what is proper etiquette?
Introduce yourself, fist bump, elbow bump, or extend hand to offer handshake
What is the purpose of etiquette
To show consideration, respect, & honesty in our daily lives
Define courteous.
Polite, friendly, kind
Where do you keep your personal items (like purses or phone)?
Off the Table
What should you do before putting the caller on hold or transferring
Ask Permission
Define active listening
Paying attention and providing feedback
What are the Best Etiquette Practices?
Give two.
Be Punctual, Don't Criticize or Complain, Listen before speaking, save your comments for after the speaker is finished, watch your volume not to disturb other people
How should you be careful when striking up conversation?
Name 2
Words, Tone, Volume, body language, Your own mood, the other person's mood, personal space, avoid rude comments and gossip
Avoid decisive Topics of conversations
When should you leave the a table (before the meal is completed)?
After saying excuse me.
If you take a message, what information do you write down
Their name, Date & Time, Call back number, and message if needed
Listening and hearing are the same (True or False)
False