Workplace Behavior
Arriving on time or early
Punctual
A respectful way to begin a conversation with a coworker or customer
Good Morning
Hello
How can I help you
A professional way to start a work email
Dear [name]
Hello [name]
The type of clothing you should wear to a job interview
business casual
professional attire
Saying "please", "thank-you", and "excuse me" are examples of this
polite language
A possible result of being rude to a customer.
Getting written up
Losing your job
Damaging the company's reputation
What you should do if you don't understand directions
What you should include in the subject line of an email
This shows confidence and respect during an interview
Making eye contact
Listening without interrupting and considering someone else's ideas
Show respect during a conversation
The right thing to do when you make a mistake at work.
Admit the mistake and fix it
Why slang should be avoided at work
It's unprofessional
It's unclear
The reason you should think about tone when writing an email
To show professionalism
To show respect
Items you should bring to a job interview
Resume
Questions for the employer
The respectful way to respond if a coworker disagrees with your opinion
Stay calm
Discus it professionally
Doing something helpful without being asked.
Taking initiative
Giving full attention and responding appropriately when someone is speaking
Active listening
The proper way to answer the phone at work
Hello, this is [name]. How can I help you?
A polite way to respond when you don't know the answer to a question
That's a great question, may I take a moment to think?
The respectful thing to do if you accidentally offend someone at work
apologize and take responsibility
A reason why keeping a positive attitude at work is important
Helps teamwork
Creates a good environment
A respectful way to end a professional coversation
Thank you
Goodbye
Something you should always do before sending a professional email
Proofread for errors and tone
What you should do within 24 hours of an interview
Send a thank-you email/letter
Treating everyone with fairness and kindness no matter their job title
showing workplace respect to all colleagues