DISPOSITIONS
What card was that? My card only has white and blue. I don't have part B or A... What about you?
What is No Medicare/ Not Eligible
What button do you click to run a general Med Supp quote?
What is CSG Portal
15 Minutes before our shift we go in...
What is Preshift
Who does our TV commercials?
Who is Joe Thiesmann
Where do I do I find "In Network Gyms" from the CRM
What is Launch Start Tool
"I cant right now. Besides the person you asked for is not home."
What is General Pool Callback
Something a client must be before enrolling into an AARP Supplement...
What is an AARP Member
I have a coaching with my TL, I should use...
What is Coaching Production
"Hey I just got this card in the mail stating to call this number?..."
What is a Postcard
"I just sold the Wife, and now its time to enroll her Husband... But the CRM shows the wife's information.... What do I do?"
What is Create Duplicate Lead
"Sorry you have reach seven two seven three three three five four five four please leave a message after the tone.... BEEP!"
What is Answering Machine
When taking clients Credit Card information we must...
What is Pause the Recording
The correct Aux to place an outbound call to a consumer...
What is Manual Call
What is a DRTV Lead?
What is a TV commercial
Am I licensed in the state of Texas and appointed with Humana? Where can I check?
What is Appointment Grid
"Could you quit calling me, or could you call me tomorrow at 6PM?"
What is Personal Callback
How much is the 2021 Plan G Supplement deductible?
What is $203 dollars
When expecting a consumer to call back to enroll, we should use....
What is Expecting Enrollment Callback
"I came to E-Telequote.com and started choosing a plan id like to enroll into..."
What is ETQ's Consumer Online Enrollment Portal
"I won a $25 Amazon Gift Card. Where can I see if its been paid?"
What is Agent Tracking Portal
Working long and hard in the military's service will give you this care. But I don't qualify to your despair.
What is Tricare
Items needed to run a MS quote in the CSG portal...
What are Zip Code, Gender, and Smoking status
Boy I'm hungry! Time for me to ingest my midday meal....
What is Lunch
"I have Betty Smith on the line, Zip code 33760, Phone # 727-333-5454, She has Medicare parts A & B, and Medicaid as well..."
What is Pre-Qualified Warm Transfers
I was on an enrollment and a green box popped up with another consumers phone number, Where can I go to find who called me?
What is Missed Calls